Rating of data center operators in Russia by the degree of readiness to interact with foreign customers

On September 1, 2015, amendments to the Federal Law “On the protection of personal data” 242- came into force, according to which PDNs of Russians should be stored in the territory of the Russian Federation. Foreign companies processing and storing information about Russian citizens have begun to face various issues related to the transfer of data to Russian data centers. The TsODy.RF magazine monitored and found out which of the domestic data center operators is ready to provide the full range of communication with employees of foreign companies in the process of transferring and subsequent maintenance of the customer’s server equipment.

The first step in choosing a site on the territory of the Russian Federation for a foreign client is to search for a data center operator who is ready to freely implement the communication process in foreign (primarily English) languages. Foreign customers are looking for an opportunity to get comprehensive information about the services provided on the website of the data center, as well as to freely interact by telephone and e-mail with commercial and technical services.

The monitoring of the readiness of data centers located in Russia to interact with foreign customers, conducted by TsODY.RF magazine, has ranked the list of 20 companies, in which companies with a multilingual version of the site and personal account, which can communicate by telephone, took leading positions and e-mail with sales service and technical support, having experience working with foreign customers and the ability to accept payment not only in rubles, but also in foreign currency.
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Introducing the top five rankings:


The full version of the rating can be found in the new issue of the magazine “TsODY.RF” by subscribing on the website of the publication .