Business automation: 5 interesting tools (and their analogues)

The development of technology leads to the fact that many companies are implementing various automation tools that can improve the level of service and reduce costs. In today's article we will look at several interesting (including cloud) automation services and their analogues.

Planado.ru : Management of field staff

The Planado.ru service allows you to automate and control the work of field employees (window installers, equipment installers, etc.). Often, such employees do not perform the work optimally, and can also deceive the employer (negotiate with the client to bypass, use company materials, move around in a company car for personal matters, etc.)
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In order to avoid this in the service, there is functionality of checklists for various types of work - the employee does everything in steps, therefore amateur activities are excluded, and beginners do not make unnecessary mistakes. Upon completion, a photo report is created using the application and sent to the office. In the office application, the managers plan the routes of the employees taking into account traffic jams (on the map through the Yandex.Maps API) and see all the information on the orders.

According to the founder of the project, the introduction of the service gives an increase in productivity by an average of 31%.

Related Projects : Telogis , FieldAware , Oracle Utilities Mobile Workforce Management

Jacada: Job Support Services

Jacada creates products for automating support department staff. Among the solutions is a single panel that displays data from various programs required for servicing (which ultimately reduces the time to solve a problem).

As stated on the project site, many programs that are used to collect and store customer information have non-intuitive and complex interfaces, so a support employee only needs a lot of time to gather all the information needed to solve the problem.

Related projects : inContact , OpenSpan , Visual IVR

AmazingHiring: Recruitment

The Russian project AmazingHiring positions itself as a “search engine for Eycharov” (the founders stated this in an interview). A web application and browser extension allows HR professionals to search for suitable candidates from a variety of sources on the Internet.

The main focus is on the search for IT professionals, therefore, such sites as GitHub, Stackoverflow, Dribble, etc. are analyzed - the tool combines the accounts on different sites into one card. This, among other things, allows you to find even those professionals who are not very active on job search sites like LinkedIn.

In addition, the service automatically assesses the qualifications of potential employees and selects candidates who are suitable for a vacancy with a high degree of probability.

Related projects : The Interviewer , AutoSearch Mobile , The Hire Syndicate

Marketo: Marketing Automation

One of the most famous cloud-based tools for automating marketing tasks, which combines the capabilities of working with email newsletters and social networks, CRM functionality, landing page designer, etc. (all integrated with Google Analytics).

Related Products : HubSpot , Pardot , Oracle Eloqua

ActiveConvervion: Sales Growth

As stated by the project founders themselves - ActiveConversion is needed in order to fill the gap between marketing and sales. This is done on the one hand by tracking marketing efforts, and on the other by collecting data on site visitors, which are then analyzed.

All this makes it possible to increase sales efficiency - for example, the system will advise when it is better to contact potential customers so that they are more likely to make a purchase.

Related Projects : Microsoft Dynamics CRM , Pipedrive , Base