“Whispering” neighbor through chanspy [FreePBX]

“Whisper” is when the “Experienced employee” connects to the “Client” - “Young employee” dialogue and helps the young to carry on a dialogue. "Experienced", of course, hears only the young - the client does not need to know about it.

Surprisingly, the guglomashina issued the direction to "think" far from the first link. In the assembly with the FreePBX webmord, this mechanism is done by embedding the following lines into the extensions_override_freepbx.conf file:

[app-chanspy] exten => 555,1,Macro(user-callerid) exten => 555,2,Authenticate(1234) exten => 555,3,Read(SPYNUM,agent-newlocation) exten => 555,4,ChanSpy(SIP/${SPYNUM},wqv(-1)) ;--== end of [app-chanspy] ==--; 

The mechanism replaces the regular ChanSpy. It’s simple to use: an experienced person dials 555, enters a password (1234), enters the internal number of the “young” and joins the conversation.