"Wonderful" support jabber.ru

I tell the story of the wonderful support portal jabber.ru
It all started a long time ago when this portal just opened, I read about jabber technology, I don’t hide it attracted my attention, went away, but the fact is that then we hadn’t developed this business, and there were few transports, frankly speaking scored on this case ...

But in the light of recent events and registration on twitter, where as you know you can fast through im, I decided to restore my jabber account. But it was not there, it turns out in those old days that registering my account with the email field was not mandatory and I did not succeed in recovering the password via email, I wrote a letter from the site to the support where I indicated that my account and even the latest access check will show that it has not been used for a long time, but I cannot restore it because of incomplete information filling. I waited for 2 answers from them, no one came, I wrote again, and again silence ...
Having scored on this case, he registered a new acc, but the damn sediment remained ...