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Sheet-list of excuses failed customers

So it happens that the agreement on joint work has been reached, the customer already wants to see “some sketches” before the prepayment, lawyers are exchanging comments on the contract with might and main, but at the last moment the customer is “broken”.

Given that they themselves called, they themselves came to the studio, admired the presented concept and presented ideas.

From the experience of the studios in which I worked, as well as from the experience of our colleagues, we have compiled a list of what these “customers” say:
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  1. We have changed priorities, the project was postponed indefinitely. We will call you, be ready.

  2. We again have the head of the marketing department changed, a new three more months will be up to date, she is not up to the site.

  3. We have a new PR director here, so he already has his own contractors. By the way, will you forward your project concept, they will have a meeting tomorrow?

  4. We here conducted another market research. The cost of your proposal is several times higher than what competitors offer. We received a call from LLC “Prognienie” (as an option: “Intebred-center”, “Distribution”), they generally offer a website as a gift! Yes, thank you for setting out the project’s vision in a commercial proposal in such detail and in detail.

  5. Oh, we took a new girl here to work on the Internet, and she told the director that the sites actually cost 500 bucks. The director wants to reduce the price three times, and still wants a detailed estimate, to the last nail.

  6. The management decided to do everything on their own. IT director translates everything to .NET, we took the programmers. By the way, can I give your phone to our programmer, he wants to consult.

  7. We have a new consultant, he introduces corporate culture, conducts team building and still optimizes costs. He told the board of directors that all budgets can be safely reduced by 3 times. The budget for the sites was cut 5 times, if you are still interested, send the proposal again.

  8. The owner of the company told the general that the website would be made by the company of the wife of his acquaintance. Will they call you if you don't mind?

  9. Oh, it turned out that we do not have a resolution of the head of the AHC, and she needs all contracts



What should the studio manager do?



Source: https://habr.com/ru/post/23823/


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