Recently I wrote that the list of persons authorized to communicate with the studio on behalf of the customer, solve working issues, give instructions and accept project stages is written in the contract of our studio.
They
asked me here: “How do you prevent the persons specified in the contract from presenting the opinion of the supply manager and the chief engineer as their own”. We do not interfere with them. But the contract, however, helps us a lot. I will explain how.
The fact is that one of the main motives of such people is self-affirmation. Some want to show off in front of the boss, showing “how they can roll these designers.” Some want to “steer” the process. There are all sorts of internal intrigues.
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The reference to the contract allows us
not to waste our nerves, effort and time on the deputies who wish to assert themselves, on the hysteria of the chief accountants, who were “not asked”. Please, let them coordinate all this among themselves, spend
their time and nerves, and then we will discuss everything point by point with an appropriately authorized person.
But, as practice shows, all these wonderful, bold, “versed in design, politics and football” citizens, being deprived of the opportunity to steer designers or pull nerves, quickly lose all interest in the project.