What degree of freedom to give to the customer?
One of the most frequent questions of the customer - what will be the editor on the site. After watching the demo version, after reading fabulous descriptions of CMS, customers require an editor "so that everything is as in a Word."
The desire of people to have as much freedom as possible is understandable. But what does such freedom lead to? Often she turns to the detriment of both parties. Harm to both the customer and the developer, depending on who they attribute bad taste to.
For example, a person gets the opportunity to change the color of letters, and here we see red, orange, green words on websites. Paragraphs typed in five different headsets and three pins. Undiscovered references, but underlined, italicized and bold text at the same time. Because "it is extremely important, it is necessary to single out this text especially, otherwise nobody sees it."
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Discussed twenty-five times, coordinated with five different directors and approved by the customer, literally before our eyes turns into rippling cheap stuff worthy of the last page of a free newspaper ad.
The customer is happy as a child: everything important is made red, very important - “the twentieth font”, and the appeal of the general is typed by his beloved Comic Sans.
We wean our customers from “visual editing”, teaching them to edit semantic. I must admit, sometimes it does not work. It is not easy to retrain from the “fat ariale bigger” to “the heading of such and such a level”.
The desire of people to have as much freedom as possible is understandable. But what does such freedom lead to? Often she turns to the detriment of both parties. Harm to both the customer and the developer, depending on who they attribute bad taste to.
For example, a person gets the opportunity to change the color of letters, and here we see red, orange, green words on websites. Paragraphs typed in five different headsets and three pins. Undiscovered references, but underlined, italicized and bold text at the same time. Because "it is extremely important, it is necessary to single out this text especially, otherwise nobody sees it."
')
Discussed twenty-five times, coordinated with five different directors and approved by the customer, literally before our eyes turns into rippling cheap stuff worthy of the last page of a free newspaper ad.
The customer is happy as a child: everything important is made red, very important - “the twentieth font”, and the appeal of the general is typed by his beloved Comic Sans.
We wean our customers from “visual editing”, teaching them to edit semantic. I must admit, sometimes it does not work. It is not easy to retrain from the “fat ariale bigger” to “the heading of such and such a level”.
Source: https://habr.com/ru/post/21907/
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