[video] 8 ways to deal with the formula needs

An article about the need formula with my sad story about a cunning foreman and an inexperienced IT manager received an unexpectedly positive response. On this occasion, we decided to go further and recorded a small video of what to do in order not to fall into this formula. How to resist the pressure that your opponent can exert on you.

We managed to lure into the studio Dmitry Kotkin, the head of the St. Petersburg school of negotiators Schip, who has extensive experience in negotiations - from working in politics to consulting IT companies. Despite the temperature, Dima lasted 20 minutes in the frame and told how professional negotiators recommend resisting the formula for want:


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We hope that this will save you nerves, money and time and will save you from buying a Kirby vacuum cleaner, the pressure of the customer and / or colleagues in the next negotiations.