New Year reload or tale of a convenient way to serve customers
It's no secret that in December it is very difficult to manage the flow of people. Often, when they come to the store, people see overflowing cash desks, lack of goods and spend more time waiting for them than they would like.
An example of what happens in the new year:
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In this article I will tell how it was possible to optimize the operation of the store in the New Year's Eve.
Some time ago, PickTime, a free electronic queue service, appeared on the web services market for companies. With its help, it became quite realistic to manage client flows during the pre-holiday bustle, sales, etc.
Why is this company?
The idea is very simple: the buyer chooses the time at which he plans to visit the store, and indicates the set of goods that he plans to buy (or does not indicate if he does not know what he wants to buy). At the time of the order, he sees how many people plan to visit this place at the same time as him, and taking into account this information he can choose the day and time of his visit more conveniently for himself and for other clients.
Based on this data, the store can prepare for an influx of customers: put more goods on the shelves, drive out more service personnel, prepare orders for customers who have indicated their shopping list. The speed of customer service increases, queues and vanity decrease, customers are satisfied, which means they will come again and again.
What does the client get?
The client does not spend his time on tedious queues and gets pleasure from more comfortable and individual service.
Consider another option:
Suppose you start your morning with a cup of hot coffee and a sandwich in a cafe along the way. Every day, though, sometimes, sometimes, you miss. In the cafe in the morning a small queue, which often annoys you, especially if you are late for work. PickTime will help solve this problem:
Agree, it would be convenient, while sitting in the subway / car to somehow notify the cafe so that they would prepare everything for your arrival. With PickTime it can be done.
0) Go to PickTime
1) Press the button - "Where to go?"
2) Choose a city in which we want to find an institution and its name, or, for example, simply “Cafe”
3) Choose the time
4) Write your name (so that your order is not sent to someone else) and specify the order in the comments
5) We go at the right time in the cafe, go to the checkout, pay for breakfast, get a package with warm and delicious food, we leave. Time for surgery - 1 minute. The cost of the company - 0 rubles. You are fed, the boss is calm.
You can just do the same with lunch;)
An example of what happens in the new year:
')
In this article I will tell how it was possible to optimize the operation of the store in the New Year's Eve.
Some time ago, PickTime, a free electronic queue service, appeared on the web services market for companies. With its help, it became quite realistic to manage client flows during the pre-holiday bustle, sales, etc.
Why is this company?
The idea is very simple: the buyer chooses the time at which he plans to visit the store, and indicates the set of goods that he plans to buy (or does not indicate if he does not know what he wants to buy). At the time of the order, he sees how many people plan to visit this place at the same time as him, and taking into account this information he can choose the day and time of his visit more conveniently for himself and for other clients.
Based on this data, the store can prepare for an influx of customers: put more goods on the shelves, drive out more service personnel, prepare orders for customers who have indicated their shopping list. The speed of customer service increases, queues and vanity decrease, customers are satisfied, which means they will come again and again.
What does the client get?
The client does not spend his time on tedious queues and gets pleasure from more comfortable and individual service.
Consider another option:
Suppose you start your morning with a cup of hot coffee and a sandwich in a cafe along the way. Every day, though, sometimes, sometimes, you miss. In the cafe in the morning a small queue, which often annoys you, especially if you are late for work. PickTime will help solve this problem:
Agree, it would be convenient, while sitting in the subway / car to somehow notify the cafe so that they would prepare everything for your arrival. With PickTime it can be done.
0) Go to PickTime
1) Press the button - "Where to go?"
2) Choose a city in which we want to find an institution and its name, or, for example, simply “Cafe”
3) Choose the time
4) Write your name (so that your order is not sent to someone else) and specify the order in the comments
5) We go at the right time in the cafe, go to the checkout, pay for breakfast, get a package with warm and delicious food, we leave. Time for surgery - 1 minute. The cost of the company - 0 rubles. You are fed, the boss is calm.
You can just do the same with lunch;)
Source: https://habr.com/ru/post/208940/
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