As an Internet operator, Corbina Telecom was deceived for 193 hours
Corbina billing works according to the following scheme (talking about unlimited tariffs). On the account there is an amount equal to the monthly subscription fee of the selected tariff. It is spent, money is written off almost online. While the balance is in the black, you can report money to the account (for example, 150 rubles - I just need 5 days). However, if you did not have time to deposit money and went into a minus, then you need to deposit an amount equal to the monthly subscription fee of the selected tariff, in order for the system to allow you to use the Internet again.
Just today, the situation with me was the outcome. It lies in the fact that I ran out of money on the night of 14 to 15. On the same night I paid, but was less than an hour late. Since the system, in this vein, is automated, it has blocked my account. But here the most interesting begins. Session vpn was active when my account was blocked by the system. As I was told in the technical support service, the system does not break this session, but waits until it ends at the initiative of the user. My session did not end 193 hours. Against the background of the fact that the statistics server worked badly for Corbina for a couple of days, or even didn’t work at all, and I don’t receive mail from the robot that I’ve run out of money on the account (well, that’s understandable, my the account has already been blocked) - I literally just learned about the situation. Thus, Corbina’s miscalculation, in ruble equivalent, was about 240 rubles. Of course, it’s not at all the money that you can worry about (both to me - the user and Corbin - the operator), but a miscalculation is obvious.
To honor Corbin - money is not written off from me.
If there is someone working in Corbin here, he is ready to merge additional information into a personal (contract number, etc.)
')
Cross post from my blog .
Just today, the situation with me was the outcome. It lies in the fact that I ran out of money on the night of 14 to 15. On the same night I paid, but was less than an hour late. Since the system, in this vein, is automated, it has blocked my account. But here the most interesting begins. Session vpn was active when my account was blocked by the system. As I was told in the technical support service, the system does not break this session, but waits until it ends at the initiative of the user. My session did not end 193 hours. Against the background of the fact that the statistics server worked badly for Corbina for a couple of days, or even didn’t work at all, and I don’t receive mail from the robot that I’ve run out of money on the account (well, that’s understandable, my the account has already been blocked) - I literally just learned about the situation. Thus, Corbina’s miscalculation, in ruble equivalent, was about 240 rubles. Of course, it’s not at all the money that you can worry about (both to me - the user and Corbin - the operator), but a miscalculation is obvious.
To honor Corbin - money is not written off from me.
If there is someone working in Corbin here, he is ready to merge additional information into a personal (contract number, etc.)
')
Cross post from my blog .
Source: https://habr.com/ru/post/20695/
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