What is ITAM technology, why and with what it is eaten

Do you manage software?

One example from the point of view of inventory:

We had a customer who claimed that he has 98% of the software legal, white and fluffy, he perfectly understands where he is and who uses it and how often. At the exit, the client wanted financial savings on software purchases, and there was a need for the processes by which the company would live in the area of ​​software management.

When we started the project, our specialists scanned the first 1000 computers and the licensing percentage was 45% and we found a lot more interesting. About 200 computer games were installed on work PCs and more than 500 units of software not needed for work!



I want to tell you how to avoid this situation.



Speaking in a dry technical language, ITAM (IT Asset Management) is a comprehensive solution for physical accounting, financial control and following contractual obligations throughout the entire life cycle of assets: from their acquisition and redistribution to disposal.

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Today, when information technologies are the most important part of running a business, this area is expensive. Indeed, one of the main tasks of the company management is cost optimization. Therefore, an understanding of where the money goes when investing in IT assets is now particularly relevant.



One of the solutions to help analyze and reduce costs is ITAM (IT Asset Management) technology. Its component SAM (Software Asset Management) allows you to achieve a really high level of return on investment (ROI) - up to 350%.

IT assets: good and different

Let's see right away what we mean by IT assets in general?



IT assets can be divided into two groups: tangible and intangible assets. Tangible assets are any IT equipment - all PCs, laptops, servers, phones, printers, fax machines, etc. Accordingly, intangible is software with documents confirming its legality and processes ensuring the life cycle of any such solution within the company.



Of course, special attention should be paid to the management of software assets SAM (Software Asset Management). In the classical sense, these are business processes that regulate the life cycle of software in a company, which is not only in the area of ​​IT department management.



At the moment, a large number of companies have finally come to understand that establishing order in the field of software is a necessity for business. The management of medium and large companies are increasingly having questions about the quality and quantity of software being acquired.

Many tasks - one solution

So, what problems does ITAM technology solve, what results can be achieved with its help?



As we see, there are many such tasks, and they are not limited only to the economic component.







It is right to set IT priorities, to find exactly those that really “work” to reduce costs in a particular company, without compromising the quality of services - this is the primary task of any modern top manager.



ITAM provides asset portfolio management, and ITAM discipline and tools coordinate all related activities. Without such a centralized management environment, all decisions regarding expenditures and investments in IT assets will be made separately.



Not to be unfounded, I want to offer you some statistics based on the results of research from analytical companies: Gartner, IDC, Faulkner Information Services, FORRESTER.







And some more data from the Gartner, FORRESTER, EMA, Giga Information Group:







Another read about it:



habrahabr.ru/company/softline/blog/161279

habrahabr.ru/company/softline/blog/125470

www.youtube.com/watch?v=mHJl3yJVwoc