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IT service performance audit. New opportunity for service companies

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Have you ever deployed a professional commercial monitoring system or an APM system (application performance management)? If yes, then you know that vendors of such systems always or almost always categorically prohibit the use of their products for the provision of professional services (so as not to reduce sales). This is a principled position, and it is clearly prescribed in the license agreement.

Therefore, the new Network Instruments partner program - APM-Guru, Russia - can be called unprecedented. One of the world's leading manufacturers of APM systems offers Russian service IT companies to become authorized partners and not only provide professional services using the flagship product Network Instruments Observer Suite , but also receive a one-year license to Observer Suite for free . In addition, the partner receives a number of other important preferences.

All this, of course, resembles free cheese in a mousetrap and a 0% loan with an "asterisk", if you don’t understand what Network Instruments ’interest is. The company wants to have specialists in Russia who know the Network Instruments products well and know how to put them into practice. In this regard, the main requirement for a service IT company that wants to become a Network Instruments partner is to study the Observer Suite , learn how to use this product in practice and do it as actively as possible. Therefore, in order to become a partner, the company will have to “pay” for this with the time of its leading IT specialists and specialists in the marketing department.
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Due to historical features, the IT services performance audit market in Russia is less developed than in Europe and the USA. Open source, semi-professional, or cracked software products are commonly used as tools. In most cases, they are unable to provide complete information about the operation of business applications in the company's corporate network. As a result, services are provided at a relatively low professional level, and therefore the demand for such services is also relatively small. Why order services from an external company if its IT specialists can do it at the same average level? Investing in the acquisition and development of professional tools for service companies is not very profitable, because There is no certainty that they will recapture this investment. It turns out a vicious circle: there is no decent offer → there is no steady demand → there is no decent offer, etc.

The mission of the APM-Guru, Russia program is to break this circle, providing those who want and can provide professional APM services, professional tools and best practices.

Read more about the partner program in the section APM-Guru, Russa on the website of the company Network Instruments .

Source: https://habr.com/ru/post/201714/


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