Is Scalaxy dead yet?

Dear Customer!



We hereby inform you that from August 1, 2013, Cloudgate Platform LLC will cease to provide services under the contract (public offer) dated August 09, 2012.

')

Thus, in accordance with paragraph 10.5. Of the Agreement, the Agreement shall be deemed terminated unilaterally from August 1, 2013 and the provision of services under the Agreement shall cease in full.

In order to avoid misunderstanding and loss of existing data, we recommend that you create and copy backup copies of your data before July 31, 2013.

About the return of the balance

To get the balance from your personal account you need:

Write the appropriate Application (in free form) addressed to the Director General of Cloudgate Platform LLC, A. A. Lokhansky, with the date, personal signature and signature decryption, with an exact indication of the advance amount of funds (according to the balance of the personal account on the current date) return, with an exact indication of the bank details of your personal account (to receive them, contact the bank where you have a personal (bank) account. Note: the refund is only to your personal personal (bank) account;

1. Make a scanned copy of the Application (copy in digital format). In the file name, indicate the name of your email address (according to your account) and, using the “_” sign, indicate the amount of money to be returned (Clause 1).

Example: wqwerty @ yandex_370;

2. Send the original application in a simple letter with the attachment description to the address: 115419, Moscow, ul. Shabolovka, 34, p. 3, for Cloudgate Platform LLC. Save the check. The attachment inventory can be filled in by following the link: formz.ru/forms/post_inventory/validate (after printing sheet f. A4, it is cut into 2 copies). The inventory must contain a stamp of FSUE “Russian Post”. The same inventory should reflect the dispatch of your application, example: Name of items: 1. Application to Cloudgate Platform LLC for the return of an advance in the amount of 370 rubles. 00 cop .;

3. From your email address (according to your account) send an email to: support@cloudgate.ru with scan-copies attached:

1. Statements (clause 1., clause 2.), 2. Inventory lists (clause 3), 3. Check of cash register confirming payment of postal services. Scanned copies of the inventory of the attachment and the check of the cash register are made similarly to the method in accordance with clause 2. In the subject line of the letter, indicate the name of the file of the copy of the Application and, using the “_” sign, put the prefix “BA”. Example: Letter Subject: wqwerty @ yandex_370_ BA;



Refunds (according to the balance of the personal account on the current date) will be made within 15 (fifteen) banking days from the moment they receive all the above-mentioned scan-copies of documents to the email address.

Attention!

After sending the e-mail in the Outbox / Sent folder of your mailbox, check the correctness of sending the letter and sending attachments (Application, attachment list, check of cash register).



This email was sent automatically; you do not need to reply to it.

Discuss ideas for new features, ask questions and get answers

You can on our forum support.scalaxy.ru/forums , besides

subscribing to our twitter twitter.com/scalaxy , you will always

up to date with the latest news.



- E-Not

software robot

- help@scalaxy.ru | scalaxy.ru | +7 (495) 223-92-49