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Megafon covertly translated Siberian subscribers to new tariffs

Siberian subscribers of MegaFon immediately 56 tariffs transferred to the new tariff plans. When asked why the operator decided to close such a large number of tariffs at the same time, the representative of MegaFon did not answer Teleus.ru . So far, the massive closure of the old tariffs has passed only in Siberia, but it is possible that Megafon will in the near future abandon the maintenance of the archive tariffs in other regions.

According to the representative of "Megaphone", the operator, as expected, released the news on the site, duplicated it in the "Rossiyskaya Gazeta" and even sent SMS-notifications to subscribers. But for some reason, the text says that the tariffs are "renamed" , although they are actually closed and are no longer served. According to the editors of Teleus.ru, the operator should have said this in plain text.



It was possible to warn about changes differently, for example, as MTS did in such cases:
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It is obvious that for subscribers the change in the amount of communication expenses in May will come as a complete surprise. Whether it will be pleasant or not depends on the particular case. If the proposed tariff is not liked, the subscriber will be able to change it for free to another one, promised in the press service.

Source: https://habr.com/ru/post/179689/


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