Now all developers can respond to reviews on Google Play

As it became known from official sources , from today all developers of Google Play can respond to user comments.

Now you can reply to comments through the Google Play Console and your responses will be publicly displayed under the corresponding review on Google Play. Users, at the same time, will receive a notification by mail and will be able to respond to you.



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At the same time, we should not forget that the user can change his feedback, so you should be careful, as manifestations of targeted trolling are expected on the part of unscrupulous users.

The developers who first tested this functionality recommend the following:

• Check reviews as often as possible.
• Select and prioritize bugs based on user feedback.
• Notify users when their problems are resolved
• Respond constructively to both positive and negative feedback.
• Highlight suggestions for improvements and new features.
• Thank the most loyal users

You should also read the official recommendations for developers .

Sample user feedback: