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In the pursuit of efficiency, modern companies go their own ways and try different approaches. The old model of the hierarchical power does not work for teams that are engaged in innovative activities, teams where everyone can make decisions - and execute them. How to make all employees aware of other people's decisions? How to motivate people to share their findings, discuss ideas - and so that the results of the discussions would not disappear, not be forgotten? The task is complicated by the fact that modern communications are not limited to only mail and personal communication at meetings. ICQ, video conferences, e-mail - how to put together all the information flows with a specific client or with your team?
Such tasks are in front of any leader. Collecting information from different sources, making decisions, communicating decisions to each interested person. These three steps should be made as soon as possible. Most of the information at the same time - in the minds of people, and this will not go anywhere. And people can not only make mistakes, but also forget.
Consider the classic top three: people - processes - technology. Developing the qualities of any component increases the effectiveness of actions, but where to start? The simplest option for the task of preserving and distributing information is the introduction of new communication technologies. These technologies are known by various names: “document management systems”, “project management systems”, “corporate knowledge bases”. Ideal technology for small companies or simple processes should have all three components.
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What is on the market of such communication management systems in the company? Known solutions are:
* Large business process automation systems, such as SAP, Microsoft CRM, IBM WebSphere.
* Systems historically focused on software development and corporate wiki: Atlassian JIRA + Confluence, Kayako, TRAC.
* Systems that focus on medium and small business: BaseCamp from "37 signals", WebOffice from WebEx, SalesForce, CollabNet, Central Desktop
Read more:
In the pursuit of efficiency, modern companies go their own ways and try different approaches. The old model of the hierarchical power does not work for teams that are engaged in innovative activities, teams where everyone can make decisions - and execute them. How to make all employees aware of other people's decisions? How to motivate people to share their findings, discuss ideas - and so that the results of the discussions would not disappear, not be forgotten? The task is complicated by the fact that modern communications are not limited to only mail and personal communication at meetings. ICQ, video conferences, e-mail - how to put together all the information flows with a specific client or with your team?
Such tasks are in front of any leader. Collecting information from different sources, making decisions, communicating decisions to each interested person. These three steps should be made as soon as possible. Most of the information at the same time - in the minds of people, and this will not go anywhere. And people can not only make mistakes, but also forget.
Consider the classic top three: people - processes - technology. Developing the qualities of any component increases the effectiveness of actions, but where to start? The simplest option for the task of preserving and distributing information is the introduction of new communication technologies. These technologies are known by various names: “document management systems”, “project management systems”, “corporate knowledge bases”. Ideal technology for small companies or simple processes should have all three components.
')
What is on the market of such communication management systems in the company? Known solutions are:
* Large business process automation systems, such as SAP, Microsoft CRM, IBM WebSphere.
* Systems historically focused on software development and corporate wiki: Atlassian JIRA + Confluence, Kayako, TRAC.
* Systems that focus on medium and small business: BaseCamp from "37 signals", WebOffice from WebEx, SalesForce, CollabNet, Central Desktop
Read more:
Source: https://habr.com/ru/post/17689/
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