Live broadcast from ITSM conference in Kiev
Very soon (at 18.00 in Kiev) will begin a live broadcast of this event: itsm-days.in.ua
ITSM DAY is the first in a series of professional conferences dedicated to issues and trends in IT management.
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Informat reports, simulation games, expanding horizons, the experience of the corporate sector and small business, massage for the brain.
Under the cut a few words about the event and the broadcast itself. There will also be video reports.
OBJECTIVES OF THE EVENT
Knowledge Exchange
Introduction to successful examples using ITSM
Acquaintance with the method of solving problems in the development of IT processes and services
ITSM development in small and medium business
We will be able to find out what real benefits have brought ITSM business
You will meet with experts / experts with experience in real ITIL / ITSM implementations.
Informal communication
The program includes such reports:
EUGENE SAFAROV
Kyivstar JSC
Head of User Support / IT Business, since 2008
Manage customer support IT-Service Desk. Improving the quality of the provision of IT services. Data processing and reporting to guide the quality of services and processes.
MAXIM PROKOPOV
IT Premium
Director of the company, founder, since 2007
Creating a technical support service. The implementation of the service approach to the provision of IT services.
ALEXEY EGOSHIN
Luxoft
Senior Delivery Manager / Investment Banking, since October 2012.
Successful conclusion in production of the largest forex system in the world - the US regulatory project “Dodd-Frank” for Deutche Bank. Implementation of processes, automation of testing and releases.
During the reports, a survey will be conducted. Voting will be conducted using raccoon tablets .
Broadcast itself
FAQ:
A video reports will be? Will be here: www.youtube.com/user/MediaMuk
How to ask a question to the speaker? Go to the broadcast page and add a comment: www.youtube.com/watch?v=v8-sKsdRM2M
The broadcast partner of MUK group of companies is Value-added distributor in Ukraine .
MUK-Service - all types of IT repair: warranty, non-warranty repair, sale of spare parts, contract service
ITSM DAY is the first in a series of professional conferences dedicated to issues and trends in IT management.
')
Informat reports, simulation games, expanding horizons, the experience of the corporate sector and small business, massage for the brain.
Under the cut a few words about the event and the broadcast itself. There will also be video reports.
OBJECTIVES OF THE EVENT
Knowledge Exchange
Introduction to successful examples using ITSM
Acquaintance with the method of solving problems in the development of IT processes and services
ITSM development in small and medium business
We will be able to find out what real benefits have brought ITSM business
You will meet with experts / experts with experience in real ITIL / ITSM implementations.
Informal communication
The program includes such reports:
EUGENE SAFAROV
Kyivstar JSC
Head of User Support / IT Business, since 2008
Manage customer support IT-Service Desk. Improving the quality of the provision of IT services. Data processing and reporting to guide the quality of services and processes.
MAXIM PROKOPOV
IT Premium
Director of the company, founder, since 2007
Creating a technical support service. The implementation of the service approach to the provision of IT services.
ALEXEY EGOSHIN
Luxoft
Senior Delivery Manager / Investment Banking, since October 2012.
Successful conclusion in production of the largest forex system in the world - the US regulatory project “Dodd-Frank” for Deutche Bank. Implementation of processes, automation of testing and releases.
During the reports, a survey will be conducted. Voting will be conducted using raccoon tablets .
Broadcast itself
FAQ:
A video reports will be? Will be here: www.youtube.com/user/MediaMuk
How to ask a question to the speaker? Go to the broadcast page and add a comment: www.youtube.com/watch?v=v8-sKsdRM2M
The broadcast partner of MUK group of companies is Value-added distributor in Ukraine .
MUK-Service - all types of IT repair: warranty, non-warranty repair, sale of spare parts, contract service
Source: https://habr.com/ru/post/175137/
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