We get a passport through gosuslugi.ru

Applying for a passport online and getting it out of turn is already a well-tried practice. This is done through gosuslugi.ru , a single portal of state and municipal services (functions).

The first thing you need to do - of course, register. Registration on the site is a simple procedure (see previous post). However, do not forget to set aside a minimum of 14 days to receive your personal account activation code. In principle, even if you get your passport soon, you still need to have a personal account on the site right now: believe me, it will be useful to you.

')

Application submission

You will immediately find the button “Electronic Services” in your personal account. Choose the FMS, and the option of the proposed, which suits you. For example, "State service for the issuance, replacement of a passport of a citizen of the Russian Federation, certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation."
In order to apply, you will need the following documents:

• Personal Photos
• Application for issuance (replacement) of a passport
• Documents required for affixing mandatory marks in the passport
• Documents testifying to the citizenship of the Russian Federation
• Passport of a citizen of the Russian Federation to be replaced
• Receipt of payment of state duty

Clicking on the website for any document name, you will see a tab with detailed information on how this document should look.

Having attached all the necessary documents and filling in the questionnaire, simply click on the “Submit Application” button.

What's next?

Further, the system processes and sends the request to the state structures for passing the stages of registration, checking the application and making the final decision. In case of successful implementation of the service at all stages, the system gives a positive response, and government agencies send an email to the user with a proposal to prepare a package of necessary documents, make payment and come to the territorial department of the department to submit documents. In the event of a failure at any stage, the system should send an email to the user stating the reasons for the failure.

If the application is approved, you must bring the documents to the specified address and give the originals.

After 10 days, the user's e-mail will receive a letter about the status of the application - for example, “Document for production”. When the passport is ready, the number specified at registration is called from the OVIR and invited to pick up the finished passport.

Upon receipt of a passport, a citizen of the Russian Federation must sign with a black gel pen at the designated places on the second page of the passport and in the application for issuing (replacing) the passport. Here, in general, that's all!

And what if nothing happens?

If you encounter any problems, call customer support at 8 (800) 100-70-10. You will be pleasantly surprised, the operator responds quickly - there is no need to wait for a few minutes, and the consultants are literate enough to solve the caller's problem.

In addition, the site has a section "Consultation", containing information on the timing of execution and the procedure for appealing services.

Obtaining a passport is one of the most popular e-government services: over the entire existence of the portal, more than 110,000 applications for a passport of a citizen of the Russian Federation have already been processed.