Providers, do not “sleep”!

From January 1, 2008 new rules for Internet providers will come into force.
Now providers are obliged to report to users on how they are struggling with spam. “The operator is obliged at the request of the subscriber to block access to some sites and indicate in the contract what measures the company is taking to combat malware and spam.”

“The document obliges operators to give 24-hour and free-of-charge telephone consultations on services, on setting up software and modems for network access, on tariffs and faults. The operator is now responsible for the quality of the services provided. That is, if the subscription contract specifies the connection speed from the subscriber to the operator at 256 Kbit / s, and the actual time is two times lower, then the user may require a reduction in the cost of services. " And in this" funny "document there is the next item (subscribers, tremble!):
VII. 72. “In case of non-payment, incomplete or late payment of telematic communication services, the subscriber pays the carrier a penalty of 1% of the cost of unpaid, incompletely paid or untimely paid telematic communication services, if a smaller amount is not specified in the contract, for each day of delay. .. » Read the decree