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Review of fresh materials, October-December 2012

This material continues a series of monthly reviews of fresh articles on the topic of interfaces, new tools and collections of patterns, interesting cases and historical stories. From the tapes of several hundred thematic subscriptions, approximately 5% of the worthwhile publications are selected that are interesting to share. Previous materials: April 2010-September 2012 .




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Patterns and Best Practices


The New Era of (Non-) Discoverability
Presentation Dan Saffer, dedicated to the problems in the detection of functions and actions in modern touch interfaces. He compares the importance of learning and detectability of functions for different generations of computer devices and recommends improving the first for advanced users and the second for beginners and “eternal middle peasants”.

Android Tablet App Quality Checklist
The Android blog has a checklist for designers and designers of tablet applications for the platform. These are 10 simple rules, some of which are applicable to other platforms.

'Usability of Web Photos' from UXCambridge & FOWD
Presentation by James Chudley of CXPartners, dedicated to the use of photos in prototypes and real interfaces. Often this is an integral part of the content or the general message, so you need to be careful about using “fish” and stubs. The author also released a mini-book on this topic .

It is not a problem.
A good overview of the main messages of the Fitts law from Anastasios Karafillis. It was proposed in the era of mouse interaction with desktop applications and some of these messages require adjustment now, when a significant part of the interfaces work inside the browser or are controlled by gestures and touches.

6 Ways to Get Out of Your Order Confirmation Page
Jamie Appleseed from Baymard Institute describes methods for increasing conversion and customer loyalty of online stores using a confirmation page that is displayed after order completion. At this point, the purchase process is completed and you can sell additional goods or offer additional services without risking it.

Translation is UX
Antoine Lefeuvre writes about the importance of good translation when localizing interfaces. They allow you to keep the spirit of the product and correctly convey the nuances of interaction.

Best Practices for Online Guided-Selling Experiences
Michael Hawley talks about one of the key usage scenarios for online stores - guides for shoppers. They help to choose a product for those who are poorly versed in the subject area or can not explicitly express their requirements. Overview of the main patterns of comparison of goods .

Android niceties
Gallery of examples of beautiful applications for Android, made in the spirit of platform guidelines.

Quest for Emotional Engagement - Information Visualization
Stephen P. Anderson's chic presentation on how to use infographic techniques to facilitate cognitively complex interfaces. They allow you to simplify complex tables and dashboards, give meaning to endless lists of slightly different options, help in choosing the right option or product in the e-commerce service.

Sketching interfaces
A good overview presentation by Michael Angeles on how and why to draw sketches of interfaces.

Your Content, Now Mobile
Chapter from Karen McGrane's new book on mobile content strategy. The article itself is quite general, but the book should be interesting in the context of the fact that more and more products are present immediately on a variety of platforms .

Responsive Navigation: Optimizing for Touch Across Devices
Luke Wroblewski describes an adaptive approach to navigation design for interfaces that are present on several form factors at once. The article has excellent illustrations about how each of them is used.

Mobile Design Details: Just in Time Actions
An interesting pattern for working with forms in mobile applications from Luke Wroblewski. He proposes replacing unnecessary at the time of entering the interface elements on the mechanism for hiding the on-screen keyboard.

Mobile Input Methods
Steven Hoober lists current input methods on mobile devices. This is a useful list of physical and interface approaches.

Mobile Email Newsletters
Jakob Nielsen gives the results of a study of mobile mailing lists. The state of the industry is sad - 93% of letters also had to be opened on a computer.

The top responsive web design problems ...
James Young has prepared an excellent overview of modern techniques and problems of adaptive design with a host of useful links.

The wrong projection
Chris Noessel describes the problems of displaying an air route on a world map using Plate Curry, which is commonly used in aircraft infotainment systems. And offers more successful solutions.

Understanding the user


Leveraging the Kano Model for Optimal Results
The best article on the use of the Kano model in interface design and product management by Jan Moorman. It describes in detail the method of its use, as well as more fully describes the concept itself and its history.

H. Muller, JLGove, JSWebb - Understanding Tablet Use: A Multi-Method Exploration (PDF)
Henrik Muller, the most interesting study of Jennifer L. Gove and John S. Webb for Google on how and why tablets are used. Leading check mail, games and social networks.

Behavior Design Bootcamp with Stanford's Dr. Bj fogg
Ryan Winia attended a BJ Fogg masterclass (the head of the Stanford Persuasive Technology Lab) on his theory of behavior. He explains its basic principles and gives many interesting details about the application of a behavior model. Part 2 and afterword .

5 Levers of Behavior Change
James Kalbach cites five key conditions, respecting which product can change user habits and behavior. And he compares these five points from different authors - Everett Roger and Keith Wood. Another post on this topic is from Frog Design .

Same devices, different experiences
Chui Chui Tan from CXPartners has published an interesting presentation on how our smartphones are used in Asian countries.

Introducing the Storygraph
Raffaele Boiano published a storygraph template to describe the customer journey. And in addition to it - the storybook , its development.

Mining Social Media - Tracking Content and Predicting Behavior (by Manos Tsagkias)
A large study of the work of social media from Manos Tsagkias, which describes including modeling the behavior of their users. Direct link to PDF .

What's Your Perception Strategy? (Why it's NOT All About Content)
Transcription of Stephen Anderson's master class, dedicated to the peculiarities of human perception. He talks about how experience is shaped and what influences it.

UX Persona Research Survey Results
In August-September 2012, Nellie Le Monier conducted a small survey among UX-specialists on the subject of character research for their projects.

Mirror, Mirror, on the Screen
David Moscovic talks about reflexive design. Since the user often transfers the product and the images used in it to themselves, they can be used to improve the perception of the service and experience as a whole.

User Satisfaction vs Performance Metrics
Jakob Nielsen collected user research data from about 300 products and confirmed the conclusion that user satisfaction is not always tied to usability. The article has an excellent schedule for thoughtful study.

Designing the structure and interface screens


Motion & Animation: A New Mobile UX Design Material
Excellent article Rachel Hinman about interface animation in mobile applications. Although it refers to the Disney Principles, which are often criticized as not always applicable to interfaces, they are well categorized and accompanied by good examples.

Indigo Studio - Interaction Design Tool
Indigo Studio - a new feature-rich product for interface design. In addition to the standard set of different platforms and the creation of interactive prototypes, it allows you to describe animations, work with sketches, create storyboards.

Proto.io - Silly-fast mobile prototyping.
A third version of Proto.io has been released with greatly enhanced capabilities - wireframes.linowski.ca/2012/10/proto-io-v3-changes-mobile-prototyping-as-we-know-it . It allows you to create interfaces for a wide range of devices in addition to those already available - from TVs and modern refrigerators to game consoles.

Interactive Sketching Notation v1.3
Jakub Linowski has released version 1.3 of its framework, Interactive Sketching Notation. It includes a large set of controls, standard icons, as well as device screens for the main mobile and tablet platforms.

Large Canvas Flows + With References
A great example of combining prototypes, an information map and a specification of the behavior of a mobile application from Anton Volkov. It clearly shows the general and private details of the product.

Android DPI Calculator
DPI online calculator with a large number of screen resolutions of smartphones. A useful tool for mobile designers who work with Android devices.

Agile, OmniGraffle, and Native Mobile Wireframing
A useful overview of the Omnigraffle features from Simon Keatley of Deloitte Digital. He also describes the interesting nuances of his workflow and the integration of a design tool into it.

Planning for Homepage Content
Georgy Cohen talks about the role of the main page on modern sites. Fewer users find content through it, which affects its structure and content.

Interface sketch
Extensive collection of paper prototyping device templates. There are many resolutions of smartphones and tablets, as well as a classic browser.

POP (Prototyping on Paper) - iPhone App Prototyping Made Easy
The POP application (Prototyping on Paper) facilitates the paper prototyping process. The mechanism is simple - you need to take pictures of sketches, arrange clickable areas on them and slink pages between them.

PowerMockup - Wireframing Tool for PowerPoint
The third version of PowerMockup plugin for PowerPoint has been released, which allows you to design interfaces in a simple and familiar tool for many managers. It includes an extensive library of standard elements and icons.

The infinite grid
Chris Armstrong writes about building complex grids that take into account many devices. He gives recommendations to preserve the grid, even with lowly predictable and unpopular screen resolutions. Translation of the article .

Cut & slice me
The Cut & Slice Me plugin for Adobe Photoshop makes it easy for mobile designers. It helps to “cut” design layouts for developers - it saves a lot of time and effort.

Design Principles for Windows 8 Applications
Konstantin Kichinsky launched another series of articles on design and design for Windows 8 in a blog.

Are You Still Using Ear-Generation Prototyping Tools?
Ritch Macefield offers an interesting classification of design tools and divides them into 4 generations. How convenient are they for organizing work, conducting user research, visual design and preparing specifications?

User research and testing


Tips on Prototyping for Usability Testing
Jim Ross review article on how to prepare prototypes for usability testing. He lists the main nuances and situations that are important to foresee.

Research Where Your Channels Cross
Several case studies from Jessica Peterson, telling about the methods of user research products and services that use several channels at once. They are harder to test in the laboratory than a single product.

10 Things to Know about A / B Testing
Jeff Sauro talks about his experience using A / B testing. These are mainly statistical calculations - when and in what cases decisions can be made based on the results of such studies.

User Testing
Nina Mehta offers conferences as an easy way to select respondents for user research. She describes the features of such studies and gives advice on their organization.

Testing One Thumb, One Eyeball Mobile Use
Luke Wroblewski writes about the importance of testing mobile applications in one-hand use. Attached to the article is a video that shows a study of key scenarios of the Polar mobile application.

10 Things to Know About Unmoderated Usability Testing
Jeff Sauro talks about his experience with remote usability testing. He lists 10 main points to pay attention to.

Activity Analytics for Web Apps
Jared Spool talks about UI Engineering’s experience in combining usability testing and web analytics. This allows you to find non-obvious problems, although this requires fine-tuning of the analytics service.

Call Recorder for Skype - The Skype Audio / Video Call Recording Solution for Mac
Ecamm has released a Skype add-on to record calls. This will help in conducting remote user research. True, it is available only for Mac.

Where's the fold?
Fold Tester service allows you to check which part of the page falls into the first browser screen at different screen resolutions. True, on some sites the service does not work.

All together now
Colin Butler and Andrew Wirtanen describe the problems of peer review. As a solution, they offer a collective assessment approach and describe this method in detail.

Typeform - Create awesome forms & surveys that function seamlessly across devices
TypeForm service allows you to create non-standard forms that better involve the user in the filling process. Useful tool for user research.

Metrics and ROI


10 Benchmarks for User Experience Metrics
Priceless metrics collection by Jeff Sauro. He gives the average values ​​of the 10 most popular interface indicators (NPS, SUS, SEQ, and others), for which it is convenient to compare the results of studies of their products.

KPIs are Metrics, but Not All Metrics are KPIs
Jared Spool recalls the difference between metrics and KPI. These concepts are often confused, although they have different tasks and importance to the business.

Quantifying the Value of a Promoter
Jeff Sauro talks about the metric that calculates the money-expressed value of the recommendations of product users. It uses Net Promoter Score data and allows you to calculate additional profit.

10 Things To Know About Single Ease Question (SEQ)
A great reminder about the user interface metrics of SEQ (Single Ease Question) from Jeff Sauro. He describes the basic information about her and useful nuances from his experience.

One thing you should fix on your website
Jeff Sauro helps to answer the question, what interface problems should be solved in the first place. He gives the results of studies of services of large companies and compares them with the widespread criticism from users.

How to Ask About User Satisfaction in a Survey
Caroline Jarrett talks about how to rate user satisfaction with surveys. Yes / no or a simple rating scale is not enough - the context and previous experience must be taken into account. Accompanying presentation .

Conversion Rate Optimization - Five Key Success Factors
In anticipation of the Conversion Rate Optimization Report, the Econsultancy website publishes some of the key factors that are rated as most influencing the conversion of the site. It helps to understand how much we consider them ourselves.

Predicting Task Completion with the System Usability Scale
Jeff Sauro collected data from hundreds of user tests and found a correlation between the SUS (System Usability Scale) metric and the percentage of successfully completed tasks. The article has a calculator that allows you to check your data.

How to Measure Findability
Jeff Sauro offers a method for measuring the findability of pages and objects in a service search. This will allow you to track the effectiveness of the search engine and improve it.

Management of interface projects and processes


Fixing A Broken User Experience
Stefan Klocek from Cooper offers an approach that allows you to change the interface culture in a large company with many products. He suggests starting with a basic level of visual similarity and continuing to rise to a higher level.

What can Steve Jobs and Jonathan Ive teach us about designing?
Hugh Dubberly examines examples of companies in which top management places high value on design and interacts directly with designers when creating products, and builds a model for such a workflow. He takes Steve Jobs' case as a basis, and also cites a number of examples from other companies - such as IBM, Pixar, Olivetti, Braun.

The Magical Short-Form Creative Brief
Jared Spool describes a great way to improve the quality of project meetings. This is a brief brief that is voiced before each meeting in order to confirm the same understanding of the objectives of the project. Column UXMatters on how to organize design discussions .

Goods, Bads, and Dailies - Lessons for Conducting Great Critiques
Jared Spool gives two examples of a well-built design criticism process. It is important to have a predictable and regular procedure at the ritual level and a result sufficient for criticizing the results of the work - not too early and not too late.

Coherence and responsiveness
Jed Harris and Austin Henderson describe a typical problem facing a product - to be more flexible or more connected and structured. They describe a model that helps choose the best balance.

Project of How
The translation of team work techniques from CMS Magazine continues. Combination of ideas , Blooming lotus method , “Insights” game , Development of ideas in the format of express dating and visualize it are available .

An Event Apart: What Clients Don't Know
Mike Monteiro describes well the relationship between the designer and the customer. He tells exactly where misunderstanding happens and how to deal with it.

Fitting Big-Picture UX Into Agile Development
Damon Dimmick writes about introducing UX into agile teams. He raises topics of going beyond the zero sprint restriction, introducing the role of the design owner, and other interesting ideas.

The product design sprint - A five-day recipe for startups
Jake Knapp describes the five-day teamwork format for conceptual product design. In general, the articles are quite superficial, but in some parts there are many useful details.

Cases


Mike Krieger's Instagram apps - Are you getting the right design?
Instagram co-founder Mike Krieger talks about how the design process in the company works. In general, it is based on what is promoting IDEO, but with its own characteristics. Presentation to the story .

Apollo Flight Controller 101: Every console explained
A chic analysis of how the NASA Mission Control Center is arranged and what devices are used in it. This is one of the most complex socio-technical systems, in which interface and organizational approaches are interestingly combined. Continuing the theme .

Responsive mobile site for BBC Sport
BBC Sport has released an adaptive version of its website, as described by the project manager Lucie McLean. This is a very interesting example - the BBC has to solve problems with both a large amount of information and a wide variety of devices.

Enroll UX 2014
The research project of IDEO and organizations of the American health care industry, which is studying modern approaches to health insurance. They study including the credibility of the company and its products - that users put into this concept and their expectations .

The Magical Tech Behind Paper For iPad's Color-Mixing Perfection
An interesting case study about working on a new color picker tool in the Paper app for iPad. This is an excellent example of the fact that a breakthrough interface solution often requires serious work on complex domain models.

Story


Kinect Genealogy - A Brief History of Gestural Interfaces
An excellent article on the history of interface with gesture control, dedicated to the two-year anniversary of the appearance of Kinect. Many examples with video clips of technological concepts and products, starting from the 60s.

Atari Teenage Riot - The Big Bang
The story of Atari and Pong, the first commercially successful and popular game, recently turned 40 years old. Although they invented it in the home console Magnavox Odyssey, released shortly before Pong.

The story of Nokia MeeGo
The history of the mobile OS MeeGo and its interface in particular. A good example of a problem product and the reasons for the failure of the platform.

Trends


New Rule: Every Desktop Design Has To Go Finger-Friendly
Josh Clark notes that with the release of Windows 8, desktop computers should start supporting touch controls. As the first experience of using hybrid devices (tablet + laptop) shows, the “gorilla arm” problem is exaggerated, and users use touch as the main, rather than auxiliary control method.

Sci-Fi Interfaces
Nathan Schedroff and Christopher Noessel have written the book Make It So, analyzing interfaces from science fiction films. The site books collected a lot of excerpts and useful materials. Description on the website of the publisher Rosenfeld Media. Presentation of Chris Noessel on the book.

Over the top is the beginning
The most elegant series of articles The Verge, dedicated to current media consoles, platforms and ecosystems for modern televisions. It includes 6 reviews of devices from Amazon, Apple, Google, Microsoft, Sony and small manufacturers, as well as a useful list of “boxes” from cable operators. Overview and comparison of the main products of six months ago.

Substituting Information for Interaction (PDF)
Robert Glushko and Karen Nomorosa explore the issue of designing modern services at the intersection of information and entertainment. They offer a methodology for research and development of such products.

Intranet Users Stuck at Low Productivity
Jakob Nielsen talks about the results of a recent intranet usability study. For 10 years since the last research, the situation has become even a bit worse - it is more difficult for users to find the necessary information and solve their problems.

Methodologies and common questions


Information Architecture's Two Schools of Thought
Nathaniel Davis compares the definitions of the information architecture and divides them into two main approaches. The first concerns only the structure of the site or application and navigation tools on it, the second - the entire product as a whole.

Service Design Magazine, Research Book and Poster
Service Design Magazine and related industry research from a group of Finnish and Estonian organizations. They describe the history and current state of the industry.

Ergonomist Bulletin Issue 3 (PDF)
The third issue of the bulletin on applied ergonomics has been published.

Content Strategy for Decision Makers
Rahel Bailie and Noz Urbina have published a book on content strategy with a focus on working with decision makers in a company. It is temporarily available free of charge.

Designing meaning - Translating insight into design
Simon Norris from Nomensa talks about the importance of “designing meaning” when creating products, not just interfaces. In modern teams, design, technology and psychology must work in one bundle in order to get popular solutions. Later, the author will publish a model of this process.

Parsons Journal for Information Mapping, volume 4, issue IV
Released Parsons Journal for Information Mapping for the fourth quarter of 2012. It has three articles on infographics and data visualization.

ASIS & T; Bulletin: IA Issue (Oct / Nov 2012)
The latest issue of the ASIS & T newsletter for October-November 2012 has been released. Direct link to PDF .

Ivan Zamesin - Interfaces, usability and common sense
Ivan Zamesin publishes in his blog translations of interface articles from English. It opened only this year, but already has half a dozen materials.

Conference proceedings


UX Week 2012 Videos
Video recordings of the UXWeek 2012 conference, held August 21-24 in San Francisco, appeared. As always, there are many most interesting current topics from leading industry experts.Jensen Harris from Microsoft showed the first layouts of Windows 8 .

Publishing and presenting
Jim Ross motivates designers and designers to speak at conferences more often and publish professional articles. This is a series of articles listing the main concerns like “I have nothing to say” and specific tips for preparing articles and presentations. The second part .

EPIC2012 Conference Proceedings The
materials of the EPIC2012 Conference (Ethnographic Praxis in Industry Conference), devoted to the practical use of ethnographic research. Direct link to a PDF report with abstracts and presentation materials .

UX Magazine: Seminars
UX Magazine has opened a seminar section in which announcements of free and paid training lectures are published. True, for a number on the list there are a lot of other topics like programming or SEO.

Fresh links can also be tracked in the Facebook group of the same name .

Source: https://habr.com/ru/post/162403/


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