Microsoft recently
released a free module for the newly released Office Communications Server 2007, which allows users to fix voice quality problems by monitoring network performance in real time.
The Microsoft Office Communications Server (OCS) 2007 Quality of Experience Monitoring Server (QMS) is a fully software development and positioned by the company as a competitor to “iron” products to improve communications, such as those that Cisco does.
Warren Barkley, OCS Program Manager, wrote last week
on the OCS blog that “QMS is a purely software solution that monitors the quality of communication using all the information gathered in the average assessment of speech intelligibility: loss, jitter, delay and a half dozen other parameters. "
All this information allows administrators not only to track call quality, but also gives them the opportunity to parse call information in order to diagnose problems at their source.
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QMS also works with other tools, such as using Access, Excel, SQL for reporting and analyzing information, and System Center Operations Manager for alerting and monitoring.
Download QMS
from here .