Lunch was overshadowed by the need to explain to some new chief-prince the meaning and principles of the activities of certain departments. The top authorities, as usual, do not know a damn thing about the real affairs of their subordinates - but at least they wanted to find out this time. The trouble was that I basically forget about work at lunch, but here it is necessary.
The idea arose by itself - department heads, with the help of their best specialists, should create in the internal wiki pages explaining all the key aspects of the functioning of their departments. You need to write in such a way that a beginner who is not familiar with the technical side of the case understands the person - but the professional would not have yawned from boredom.
Every newcomer, be it a fresh-hired director of a referral or an ordinary worker, first of all pokes his nose at this “manual”. For high-level executives, collections of links to the pages they need — courses of study — are created.
If you do it carefully and diligently - time, of course, we will exhaust as much as if we explain to everyone who comes, but:
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1. you don’t always want to explain
2. a good specialist who is able to summarize everything can not always be in place and ready for explanations
3. This is an excellent mechanism for self-analysis and enterprise self-integration.