Gmail can block your paid account for more than 24 hours

Unusual use - account is temporarily blocked. I have been observing this inscription since yesterday when I try to log in to my gmail account. And everything would be fine, but only I have a paid Google Apps for Business account at a rate of 50 ye per year with a 99.9% Uptime guarantee.

Taking advantage of paid support, he turned to support for a request to explain the reason for such behavior. I must say that their support is prompt and polite, but it responds mostly with quotes from the help. First of all, they sent me to read an article titled " My account has been blocked ". The only thing is that after 8 years of work in ah-ti, in such situations, I always first read the information available on the problem and only then write in those. support if I can not resolve the issue myself. Well, simply because I would like our clients to do that too :) (although we are always happy to help those who do not know how to use google).

So, what google recommends to those who face the same problem. And a few of my friends from different companies came across it in the last month.
')
Quote from the support response:

We recommend using a separate protocol for each device (Google Apps Sync for MS Outlook / Android Sync / IOS Sync / IMAP and POP)

1. Google Apps Sync for Microsoft Outlook is a plugin for Outlook 2003, 2007 and 2010, with which you can manage notes, tasks and journal entries in Outlook, as well as email, calendar and Google Apps contacts in this program. In addition, Google Apps Sync easily synchronizes this data between your Google profile in Outlook and your Google Apps account in the cloud. Thanks to this, you can access the same information at any time from any device that uses Google Apps.
After installing Google Apps Sync, you can also transfer email, calendar, contacts, and other data from your old Outlook profile. For more information about Google Apps Sync for Microsoft Outlook, visit our help desk at support.google.com/a/users/bin/answer.py?answer=153866&topic=23502&ctx=topic .

2. For devices on Android OS, there is only one way to add Google Apps accounts that we support and this is Android Sync. Other methods of adding (synchronization protocols) are intended for other types of connections to other servers, such as Microsoft Exchange.

Now you can work with Google Apps services on your Android device and your available contacts should be displayed in the autodial. You can also set up device management using the Google Apps Device Policy for Android. Learn more about this at support.google.com/mobile/bin/answer.py?hl=en&hlrm=en&answer=190930 .

3. I would also like to suggest that you set up Google Sync on your iPhone (we recommend this sync method) by following the steps described at support.google.com/mobile/bin/answer.py?hl=en&hlrm=en&answer=138740 .
Google Sync has several advantages and is the only protocol that we fully support.

In addition, using the above methods, you avoid the possibility of blocking admission, because, to ensure the health of our systems and your security, all Google Apps accounts have a bandwidth limit. Some operations involving the transfer of large amounts of data in a short time via IMAP or POP protocols (for example, synchronization of a Gmail account with a mobile phone or email client) may result in exceeding the bandwidth limit. Upon reaching the limit, a protection mechanism is triggered, which leads to a temporary blocking of the account. Learn more at support.google.com/a/bin/answer.py?hl=en&hlrm=en&answer=1071518 .

3. If you are using IMAP:
- Make sure you set up your email client in accordance with the instructions available at support.google.com/mail/bin/answer.py?hl=en&hlrm=en&answer=75726

4. If you are using POP:
- Make sure you set up your email client in accordance with the instructions available at support.google.com/mail/bin/static.py?hl=en&hlrm=en&ts=1668960&page=ts.cs&rd=1


Having carefully checked all the settings several times, I made sure that everything was normal.
I use mail on my smartphone, through the official Gmail mail client, on my desktop PC, through TheBAT and via the web interface in the Chrome browser.

Their final recommendation was to recommend checking email no more than once every 15 minutes. Guys from Google, if you're reading this, are you kidding?
2012 is the year of the court, the end of the world is coming soon, I can’t check mail on a schedule, checking if I didn’t check it 14 minutes ago, otherwise they’ll block me for 24 hours, because it’s funny isn’t it? On the computer, I request manual email checking and I want to do it when it is convenient for me.

Especially funny to say that I can overload the google server given the small amount of my email traffic.

P.S. This is a personal, non-corporate box. Only the web interface is blocked, but I’m used to using them, so it’s more convenient for me. There are no viruses on the computer, I do not send mailings. It has not been working for more than 24 hours, although it is clearly stated in the certificate that the maximum period can be 24 hours. And I would have been silent if I had not paid for this service, believing in the guarantee of work 99.9%