“My Account” from Ritm-Z: you easily control our work!
“Trust, but verify” is the motto of any businessman. Understanding this, we created a “Personal Account” for our clients. This unique service will allow you to always be in the know about the affairs of your business, which you have outsourced to us. Want to check how the managers of Ritm-Z serve your customers, or find out what stage of delivery is the product? With the help of “My Account”, this can be done from anywhere in the world in real time even using a mobile phone.
"Personal Account" consists of sections. Each section is dedicated to a specific process of your business. Thus, it will be very easy to find the necessary information!
Section "Desktop"
In this section, you can get all the information about the sales of your online store. For this, our developers offer you the following services:
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1. Sales report.
This is the name of the schedule according to which you will receive complete information about the level and condition of your sales. The diagram of this graph can be changed and choose the most convenient. With the help of the “Sales Report” you will be able to assess the seasonality of sales of an online store, as well as the effectiveness of marketing campaigns.
2. Statistics online store.
With this service you can find out everything about orders that are delivered, canceled or are being processed.
3. List of mutual settlements with the company Ritm -Z.
This service will allow you to find out the current status of settlements. After specifying the amount of invoices and the amount of payments, the total value of mutual settlements will be displayed, the result of which will be illustrated by highlighting. If your online store should, then the value of this highlight is red. And if not - green.
4. Data on the project.
All information about the project is contained in this service. Here you will learn the abbreviation, status and schedule of project maintenance, as well as information about your account manager.
5. A list of the status of recent orders.
This service allows you to find out about the last canceled orders. You will receive information about the reason for their cancellation.
6. Checking the status of the parcels.
Thanks to this service you can get the data on the parcel. To do this, simply specify its number.
7. Feedback from Ritm -Z
You can leave a comment or your wish to the work of our managers.
8. Tracking mailings.
You can track the location of the order, which is delivered to your buyer.
Section "Orders"
This section contains all the information about the orders that your customers make.
1. Thanks to convenient schedules, you will know how orders are processed.
2. If the buyer refused the order, you can find out the reason for this decision.
3. You can conduct a survey, survey or accounting of their customers.
4. You will receive all the information about orders already delivered (exact date and time, up to hours and minutes).
5. In real time, you can track the work on each order. You will find out the status of the order and the comment of the buyer. And each order will be viewed separately.
6. With the help of convenient filters, you can quickly find the order of interest to you. Order search is set by the following parameters:
· The period of registration;
· delivery date;
· Customer comment;
· Status;
· number;
· Counterparty;
· phone;
· delivery address;
· delivery method;
· The number of the mailing.
7. You can build an analytical report on orders for any period of time.
8. New! You can independently configure order statuses when they change (If the order is delivered, you can easily indicate this).
Section "Storage"
This section will provide you with all the information about your products that are stored in our warehouses. You can track the flow of goods to the warehouse, the remnants of the goods, as well as the entire history of writing off goods from the warehouse. And all this with the help of convenient graphs.
Section "Telephony"
In this section you will receive all the information about the telephone conversations of your online store. You will be provided with a “Detailed Report”, which will contain information about the date and time of all incoming calls to your online store.
"Setup" section
Here you will get information about the work of your suppliers. You can also get acquainted with the catalog of the online store, and then follow the link to the page of any of its goods. In addition, you can familiarize yourself with the catalog that Ritm-Z uses.
Section "Settlement"
This is your bookkeeping. Here you can view the acts of performance of work, various accounts. You will also be able to track how your money goes to Ritm-Z and the transfers that our company makes to you.
"Personal Account" consists of sections. Each section is dedicated to a specific process of your business. Thus, it will be very easy to find the necessary information!
Section "Desktop"
In this section, you can get all the information about the sales of your online store. For this, our developers offer you the following services:
')
1. Sales report.
This is the name of the schedule according to which you will receive complete information about the level and condition of your sales. The diagram of this graph can be changed and choose the most convenient. With the help of the “Sales Report” you will be able to assess the seasonality of sales of an online store, as well as the effectiveness of marketing campaigns.
2. Statistics online store.
With this service you can find out everything about orders that are delivered, canceled or are being processed.
3. List of mutual settlements with the company Ritm -Z.
This service will allow you to find out the current status of settlements. After specifying the amount of invoices and the amount of payments, the total value of mutual settlements will be displayed, the result of which will be illustrated by highlighting. If your online store should, then the value of this highlight is red. And if not - green.
4. Data on the project.
All information about the project is contained in this service. Here you will learn the abbreviation, status and schedule of project maintenance, as well as information about your account manager.
5. A list of the status of recent orders.
This service allows you to find out about the last canceled orders. You will receive information about the reason for their cancellation.
6. Checking the status of the parcels.
Thanks to this service you can get the data on the parcel. To do this, simply specify its number.
7. Feedback from Ritm -Z
You can leave a comment or your wish to the work of our managers.
8. Tracking mailings.
You can track the location of the order, which is delivered to your buyer.
Section "Orders"
This section contains all the information about the orders that your customers make.
1. Thanks to convenient schedules, you will know how orders are processed.
2. If the buyer refused the order, you can find out the reason for this decision.
3. You can conduct a survey, survey or accounting of their customers.
4. You will receive all the information about orders already delivered (exact date and time, up to hours and minutes).
5. In real time, you can track the work on each order. You will find out the status of the order and the comment of the buyer. And each order will be viewed separately.
6. With the help of convenient filters, you can quickly find the order of interest to you. Order search is set by the following parameters:
· The period of registration;
· delivery date;
· Customer comment;
· Status;
· number;
· Counterparty;
· phone;
· delivery address;
· delivery method;
· The number of the mailing.
7. You can build an analytical report on orders for any period of time.
8. New! You can independently configure order statuses when they change (If the order is delivered, you can easily indicate this).
Section "Storage"
This section will provide you with all the information about your products that are stored in our warehouses. You can track the flow of goods to the warehouse, the remnants of the goods, as well as the entire history of writing off goods from the warehouse. And all this with the help of convenient graphs.
Section "Telephony"
In this section you will receive all the information about the telephone conversations of your online store. You will be provided with a “Detailed Report”, which will contain information about the date and time of all incoming calls to your online store.
"Setup" section
Here you will get information about the work of your suppliers. You can also get acquainted with the catalog of the online store, and then follow the link to the page of any of its goods. In addition, you can familiarize yourself with the catalog that Ritm-Z uses.
Section "Settlement"
This is your bookkeeping. Here you can view the acts of performance of work, various accounts. You will also be able to track how your money goes to Ritm-Z and the transfers that our company makes to you.
Source: https://habr.com/ru/post/154927/
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