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We invite you on August 9 and 10 to Kiev for a free seminar on ITIL

We already invited here to this seminar on August 2, but there were a lot of those who wanted to. Therefore, we repeat the seminar on August 9 and 10 .

What will happen:



The HF414S Express Course, based on the HP Race to Results Service Management simulator, is an interactive seminar where participants learn to understand the benefits of Service Management for running a business. The 4-hour training format is suitable for those employees of companies who do not have enough time for longer classes. You can sign up under the cut.
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The benefits of the course will be received by IT professionals who need to understand Service Management, as well as managers who want to consider Service Management from the point of view of its applicability in their organizations. Seminar participants act as teams serving Formula-1 race cars. The use of this gaming approach is the difference between courses on ITIL, conducted by the method of HP.

What participants of a seminar receive:

• Familiarity with basic ITIL concepts applied to Service Management
• Quick, clear and energetic learning Service Management - we learn with pleasure!
• Experience in applying the postulate “Bringing IT into line with the business”

Quick reference

The seven ITIL volumes describe the entire set of processes required to ensure consistent high quality IT services and increase user satisfaction. The process approach focuses the company's attention on achieving its goals, analyzing key performance indicators, as well as on resources to achieve these goals. It is currently published by the British government agency Office of Government Commerce and is not owned by any commercial company. Formally, the library belongs to the royal house of Great Britain.

Hurry up! The number of places is limited by the hall of our Training Center . You can sign up for this seminar by writing to training@muk.com.ua

Where to go, if anything: Kiev, Chokovsky Boulevard, 42a



MUK-Service - all types of IT repair: warranty, non-warranty repair, sale of spare parts, contract service

Source: https://habr.com/ru/post/148804/


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