This material continues a series of monthly reviews of fresh articles on the topic of interfaces, new tools and collections of patterns, interesting cases and historical stories. Of the tapes of several hundred thematic subscriptions, approximately 5% of the worthwhile publications are selected that are interesting to share. Previous materials:
April 2010-March 2012 .
Methods and practices
Ux fox
Yaroslav Birzul from the Ukrainian company UX Depot launched a useful project for designers and designers UX Fox. It regularly publishes fresh translations of English-language articles and collects a good knowledge base on books, tools, and templates.
To Boldly Go ... From Information to Understanding (Stephen Anderson Presentation)
Presentation by Stephen Anderson on how to get away from the current abundance of information in the interfaces to the presentation of its essence. To solve the current problem, the user usually needs a simple conclusion, rather than its complex proof.
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Mobile Considerations in User Experience Design - “Web or Native?”
The chapter from the third book of Aral Balkan's Smashing Magazine on the ever-current topic of “mobile site or application?”. This is definitely the best article on this issue - it is disclosed in all its details and aspects. And
another good article on the topic .
Capturing User Research
Jim Ross lists the main ways to record user research results. In addition, the article describes situations in which it is worth choosing some of them.
Measuring the Customer Experience Questions and Answers
Jeff Sauro talks about what the correct interface metrics should be. Many are focused on increasing profits, although this is not the most effective indicator for interfaces.
Character Creator (Dana Chisnell Presentation)
Dana Chisnell shows a simple technique for modeling characters. Simple and clear reminder of this technique.
Wilderness mob
Dana Chisnell talks about an interesting approach to usability testing - flash mobs. She describes in detail the organizational issues and the results of the experiment.
Science and art of conditional prototyping
Vlad Golovach published an article on the goals and ways of creating wireframes on the Usethics blog. There are not so many publications on this topic in Russian, and not translations.
Deconstructing Delight (Dana Chisnell Presentation)
Presentation by Dana Chisnell on how user interfaces are made. She gives a series of examples and examines them in detail.
RESS - An Evolution of Responsive Web Design (Dave Olsen Presentation)
Presentation by Dave Olsen on RESS.
Selection of articles and other useful information about RESS from Luke Wroblewski.
Forms part two - Pace and Balance
Nomensa's Michael Harris regards filling out a form as user and system communication. He sees three groups of basic problems in forms — they force the user to do too much, choose and plan.
Service Design - Beyond Customer Journey Mapping
User Centric presentation and video podcast about service design.
View more PowerPoint from
User Centric
Illustrating the Big Picture
Megan Grocki and Jamie Thomson talk about creating a customer journey maps. This is a brief overview of the methodology and principles of its use.
Content Modeling Series
Cleve Gibbon has prepared a series of content design articles. He describes his typing and conceptual models.
Using Proto-Personas for Executive Alignment
Jeff Gothelf offers a way to collect and unify knowledge about the target audience with the help of joint brainstorming with the top management of the company. It allows you to solve the problem of a single vision at the top level, although in practice it is not so easy to bring these people together.
Creativity-based Research - The Process of Co-Designing with Users
Catalina Naranjo-Bock talks about how to design interfaces with users. It can be used at all stages of work, but is especially useful when collecting ideas and developing a concept.
Why Are Contextual Inquiries So Difficult?
Jim Ross talks about the features of the method of contextual user research. It is one of the most difficult in the set of usability specialist techniques, but the knowledge gained through it is one of the most interesting.
Moving Beyond Conversion Rates
Jared Spool series of metrics that interface specialists can use. In these five materials, he consistently reveals the essence of the correct approach to performance indicators.
Part 2 ,
3 ,
4 and
5 are available .
Harder to read = Easier to recall
A study by Princeton and Indiana universities confirms the fact that the facts typed in amusing fonts are remembered much better. Unfortunately, this also applies to Comic Sans Serif.
Improving the Digital Reading Experience
Oliver Reichenstein of Information Architects explores how to read ordinary and electronic articles and books, noting differences in interaction. In the second article in the series, he describes the
concept of responsive typography .
Help! Us can write us support writing
Philip Hodgson describes what a good reference text should be in the interface. Often they are inserted just for “to be”, although they must take into account the complexity and importance of the current user scenario.
Unleashing the Power of a UX KPI
Jared Spool offers the right approach to selecting and calculating metrics that interface specialists use. They should be based on user behavior and be relevant to the business as well as its industry.
Sweep the sleaze
On the reactionary wave against the proliferation of social network buttons on the pages of information sites, Oliver Reichenstein of Information Architects offers the right approach to social media integration. It is not worth using banal likes buttons, but quotes of users discussing an article in other services.
Continuation of the article .
Triangulation - Navigating the Stormy Seas of Project Requirements
Tal Bloom proposes a method for triangulating product requirements from three sources — business, user, and interface specialist. This approach allows you to leave among all the proposed wishes only those that do not conflict with each other.
Ethan Marcotte @ An Event Apart - Rolling Up Our Responsive Sleeves
Ethan Marcotte, the author of the concept of responsive design in the modern sense, talks about how to create such sites. This is a summary of his speech at the conference An Event Apart.
True Death of UX? Being jaded
The worst thing that can happen to a designer is professional depression and burnout, says Baruch Sachs. He describes his reasons and suggests how to deal with it.
Interface Origami
Juan Sanchez is developing a paper prototyping technique for mobile interfaces. It shows how to model complex interactions like those used in Clear.
UX Ponder - Shared heuristics
A simple service that collects interface heuristics in the form of "tips for every day." Their set promises to be replenished regularly.
Caroline Jarrett - Designing Effective Surveys
Caroline Jarrett talks to Jared Spool about how to create good questionnaires. Soon her book Surveys That Work published by Rosenfeld Media is published in the sequel to Forms That Work.
4 Tricks To Quick Intranet UX Improvements
Jared Spool lists four simple ways to improve the intranet service interface. However, the main problem of such sites is the lack of resources for their support and improvement.
Uh research and still get hired
David Travis from English UserFocus advises how best to “sell” user research to a customer. He examines the typical objections of customers and gives answers to them.
Creating A Shared Vision That Works
Alan Colville talks about how to provide a single vision for the company. He proposes a joint work session that will help colleagues to get to know each other better and define common principles. And
another article by Alan on this topic .
Creating Effective Landing Pages
Checklist Lance Cameron Kidwell for creating good landing pages. Her
translation into Russian .
Tools and Templates
Designing (and converting) for multiple mobile densities
Travis Hines from Teehan + Lax company provides formulas for adapting the design of smartphone and tablet applications to screens of different resolutions and densities. This is an extremely useful tool for mobile designers who are forced to work with an entire army of devices.
Download design assets for Metro style apps
Templates for designing and designing Windows 8 applications are published in MSDN. It has PSD layouts of all key screens, contracts, interactive and other elements. Another useful material is a
typographical guide for application designers .
Problem Matrix Report Usability Issues
Jeff Sauro has published a template matrix for recording found interface problems. It allows you to visually see the most critical things that need fixing in the first place.
Foundation - Rapid Prototyping and Building Framework from ZURB
The Foundation framework from ZURB, which makes it easy and cheap to build interactive prototypes. It is suitable for large and mobile sites, and also supports adaptability.
Speech Bubble User Flow
Barnabas Nagy offers its own way to describe custom scripts. This is a combination of a site map, a process diagram and the user's attitude to each of the stages. An article for UXMatters Barnabas describes the
importance of good submission of project documentation .
Sketchkit wireframes
Sketchkit stencil set for designing applications for the iPhone in Keynote. Not very interesting, but free.
Cross Channel Design With Alignment Diagrams
James Kalbach suggests using relationship charts to design complex interactions involving multiple platforms. The article has some good examples on this topic.
Icons8
The Russian design studio VisualPharm has opened a service for ordering free icons for Windows 8. At the current time, the public library includes 615 icons created by the order of users.
UXToolbox - Wireframing Tools, Application Prototyping, softandGUI
A new tool for designing UX Toolbox interfaces. Not very interesting and promising, but it is interesting that someone is still trying.
Visual interaction
Visual Interaction has released relatively inexpensive equipment for eye-tracking-research. It costs $ 2,980, and the software is an add-on to Morae.
Interface 2 for iPhone & iPad - Advanced Mockup & Prototyping for iOS
The second version of Interface for interface design on iPhone and iPad has been released. In addition to an extensive library of elements, it allows you to export a prototype into working code.
Pixelapse - Visual version control for designers
Pixelapse service makes design work for designers and planners easier. It helps to store versions of layouts, quickly publish them from source and discuss with customers.
Patterns and guides
Design case study - iPad to Metro style app
One of the most useful articles for understanding the basics of interface design for Windows 8 is published in MSDN. It tells in detail how tablet apps for iPad and Win8 differ and how to turn one into another. The second article from the series helps to
turn the site into an application for Windows 8 . All
materials on the topic .
Fast and fluid animation in your Metro style app
Windows 8 has a library of built-in animations that you can use when creating your own applications. The article is largely focused on developers, but it is useful for designers and designers to know the existing arsenal.
GDS design principles
The British government has published design principles that guide it. These are 10 simple and clear rules, accompanied by illustrative examples from the site GOV.uk.
UI Patterns For Mobile Apps - Search, Sort And Filter
Theresa Neil describes mobile patterns for searching, sorting and filtering. She gives examples of different approaches to these tasks and situations when they should be used.
Translation of the article into Russian .
Cross Platform Design Strategies
Review of cross-platform design strategies from Teresa Neil.
Search vs Browse On Websites
Jeff Sauro gives some interesting statistical figures about the ancient search or category dispute. Although for each product the exact ratio may be different, the search is less frequently used.
Why Your Links Should Never Say “Click Here”
Anthony T talks about why links should not contain meaningless phrases like “click here”. He gives a series of recommendations on the correct placement of links in the text.
Dark Patterns Wiki
The project Dark Patterns, collecting examples of unclean interface tricks, has a wiki. It gathers examples of such decisions.
Designing Search - As-You-Type Suggestions
Tony Russell-Rose describes the different types of search hints that appear as a query is typed. He describes the pros and cons of each approach, and also gives examples on each of them.
Proper Indicators for Hidden Elements
Christian Holst lists the main indicators that help use currently hidden interface elements. They show the direction, become attached to the metaphors of the physical world, use pictograms, a smooth dimming and also a temporary display.
A Consistent Shopping Experience with Product Thumbnails
Jamie Appleseed talks about how thumbnails of products can improve the interface of online stores. In addition to the basket, they should be used in confirmation letters and order confirmation pages.
How to Make Progress Bars Feel Faster to Users
Anthony T shows some simple ways to make the download indicator faster without speeding up the system itself. In addition to the well-known acceleration animation trick, for example, the reverse direction of movement in indicator bars can help.
Call To Action Buttons And The Psychology Of Color
Paul Osylager has prepared a series of simple articles on call-to-action buttons. It covers topics of the importance of color, placement, shape and size, the text of these buttons.
Parts 2 ,
3 and
4 are published. Another
article on button design from Caroline Jarrett .
Meer.li
Another gallery of examples of mobile apps launched by Swedish students in addition to
Scoutzie and
Dribbble . There is not much work, but they are conveniently grouped.
Process
Just What is a UX Manager?
Brandon Schauer reflects on the role of the interface project manager. He describes the key qualities of such a specialist and his goals.
Incremental and Radical Innovation - Design Research versus Technology and Meaning Change
A large publication by Don Norman and Roberto Verganti on which innovative working methods are most effective. They compare the effect of design research and technological breakthroughs, concluding that the former are good for consistent improvements, while the latter allow for radical changes.
How to transform vision into value (presentation by Proto Partners)
A good overview of the process of designing services from the company Proto Partners. They talk about how these tools help create companies' business value for customers.
Designing Services That Deliver (PDF)
G.Lynn Schostack published in the Harvard Business Review on service design. The author concentrates on the description of problem areas in the interaction of the consumer with the company's services.
6 Key Questions to Guide International UX Research
Liang Zhang, Pamela Walshe and Elizabeth Shelly give a series of tips for international user research. In addition to taking into account cultural specifics, it is necessary to remember about the mass of organizational problems.
Co-designing with Children
Catalina Naranjo-Bock describes the process of sharing design with children. Although they spend a lot of their free time in this business, it is quite difficult to organize them.
Organizational Challenges for UX Professionals
Patrick Neeman talks about typical organizational issues that interface specialists face. Of course, they are connected with three participants in the process - management, developers, and the designers themselves.
The 7 Essentials of Customer Centric Business - Personality
The article describes how to build a good attitude of users to the brand. It is important to form an attitude towards him as an individual.
Cases
Transitioning The Week Magazine Reading Experience from Print to iPad (presentation by Harry Brignull)
Chic case magazine The Week, telling about how they transferred the magazine to the iPad. Much has been told about the prerequisites, restrictions and the process of work - it is extremely useful for everyone who makes content applications for tablets.
Firefox UX Overview
An interesting presentation of the Firefox interface command about how they made the new version of the product look like on different platforms and devices. It also shows the browser version for Windows 8.
Eyes on the Road or Mind on the Road?
Steven Hoober talks about his experience in designing augmented reality systems and HUD (head-up display). Systems were created for the military and required consideration of many factors.
Positive Design Impact
Daniel Szuc and Josephine Wong talk about how the interface team can increase its influence on the product. They describe a story from their practice when the hard work with the project team helped this.
Storytelling that inspires and delivers vision - Lessons from Google Glass
Stefan Klocek examines Cooper’s video presentation of augmented reality glasses by Google Project Glass. He talks about how to make such a video more human and spectacular, to move the focus from technology to address the needs of the user. And another
interesting analysis of this video , this time from a marketing point of view.
Irving Wladawsky-Berger - Design Principles for Complex, Unpredictable, People Oriented Systems
Irving Wladawsky-Berger writes about how major companies use design in their business. And in general, reflects on what role it occupies in the modern economy.
Theory
UX Design Defined
Ritch Macefield offers simple and very succinct descriptions of the main interface roles and specialties. The article has definitions of information architecture, interaction design, visual design, usability engineering, and UX design.
Principles of User Interface Design
Joshua Porter has compiled his list of interface design principles.
Translation into Russian .
More Than Usability - The Four Elements of User Experience, Part I
Frank Guo describes his vision for a framework for designing good interfaces. It must provide 4 key qualities - user value, usability, ease of use and desire.
Socio-Technical System Design
A new article in the Encyclopedia Interaction Design by Brian Whitworth and Adnan Ahmad is dedicated to socio-technical systems. This is one of the most interesting areas of interface work, combining complex technical tools and organizational structures.
A. Ames & A. Riley on info experience models @ STC12
Andrea Ames and Alyson Riley from IBM have described a series of conceptual models that simulate user experience with information systems. They include a usage, content, access and information model. A
presentation is also available
in addition to the article .
The Secret Sauce of Social
Adrian Chan describes the nature of interactions in social services.
Understanding Information Architecture Differently
The term “information architecture” eventually became blurred and began to conflict with the “user experience”, because of which many experts became skeptical. Nathaniel Davis writes about getting back to the point IA.
Innovating User Value - The Interrelations of Business Model Innovation, (Service) Design Thinking
A great student work by Jan Schmiedgen, dedicated to design thinking, service design, and innovative business models. He explores the role of design in innovation and how to create value for users. Direct link to PDF .
Bulletin of the Interregional (Russian) Ergonomic Association
The first issue of the Bulletin of the Interregional Ergonomic Association has been published. Straightlink to PDF .
Story
Inside Minority Report's 'Idea Summit,' Visionaries Saw the Future
10 years ago, the film Dissenting Opinion was released, which offered several interface concepts that are gaining momentum. The article talks about how film director Steven Spielberg brought together technicians and futurists and offered an unbanal vision of the future. And one more article on the topic .
The Past and Future of Experience Design
Nathan Schedroff recalls the industry of interface design a decade ago and active discussions in it. One of them was devoted to the possibility of designing the user experience, and not just an interface. Although in recent years many have argued that this is not possible, other industries have successfully coped with this task.
Engelbart's violin
A very interesting article about why and where professional “glands” disappear, and replace them with products that are understandable to the mass user. They require long-term training, but they allow a great increase in work efficiency.
Creating the Windows 8 user experience An
extensive Jensen Harris article on the history of creating the Windows 8 interface and its evolution relative to other versions of the platform. He talks about the basic principles of the platform and why they are just like that. The fate of the “Start” button is especially amusing - now its departure is accompanied by groans “we are so used to it!”, But the article has a video about how difficult this new concept was “sold” to users in 1995.
Future Passed - When we dreamed of television
The Verge has published a chronology of ideas about the future of television, which have evolved over the course of technology development. It is interesting how these ideas evolved and which of them materialized.
Brief is History of A Information Part Architecture
by Andrea and Luca Rosati Resmini describe brief history information architecture. The idea of ​​applying these methods to the presentation of information appeared in the mid-'70s, although the term existed before that.
Videophones in on the Notes film
by Joe Malia from the BERG assembled a collection of video phones in the cinema, starting at the Metropolis in 1927. It is interesting to watch the development of ideas and visions of the future.
Trends
Moving from Transaction to Engagement
R "Ray" Wang describes the transition of the current interface paradigm from transactions to engagement. At the end of the article is an interesting tablet describing the evolution of the main interface principles.
Our Mobile Planet
A study on the use of smartphones in more than 40 countries, conducted jointly by Google, Ipsos and the Mobile Marketing Association (MMA). The data is presented in the form of an interactive service that allows you to make various samples and build interesting cuts.
Interactions with big data analytics
The publication of the group of authors Danyel Fisher, Rob DeLine, Mary Czerwinski and Steven Drucker in Interactions Magazine touches the trend of using large amounts of data when creating products and services. These are new features and limitations for interface specialists that need to be understood and taken into account.
A Changing Tide
Cennydd Bowles observes the trend of shifting the center of interface competencies from service companies to grocery ones. This does not mean that specialized contractors will disappear, but the current market for technological products requires high consumer qualities and a high response rate to changes, which can only be achieved by developing your own design team.
Adapting Ourselves to Adaptive Content (Karen McGrane Presentation)
Excellent presentation of Karen McGrane about what is required of modern content management systems in a variety of supported platforms and devices. She leads several successful cases of the implementation of this strategy.
Interaction as performance
An interesting overview of theater productions, films and video clips, in which user interaction with technology is part of the overall action. Authors of the publication Steve Benford and Gabriella Giannachi tell what mixed reality is.
Nielsen is wrong on mobile
An interesting discussion by Josh Clark and Jakob Nielsen on the current state of mobile interfaces. Josh criticizes Jacob for the outdated and even harmful recommendations, and he responds to the claims . Another thread of discussion .
Fresh links can also be tracked in the Facebook group of the same name .