Again the accident in the cloud Selectel ... How long?

20 minutes ago came the SMS from J. Metrics that the server came down, which is located in the cloud Selectel. Immediately checked - no ping. I went to the control panel - the server is turned off and does not turn on.

On the highway open at router03.spbbr57.ru.edpnet.net:

$ tracepath solnyshko.dn.ua
1: dmitriy-laptop.local 0.118ms pmtu 1500
1: no reply
2: 10.254.0.21 2.301ms
3: 109.254.49.1 1.669ms
4: UAIX-DEC.dec.net.ua 2.165ms
5: kiev.ints.net 12.662ms
6: dtel-ix.edpnet.net 33.749ms
7: router02.spbbm18.ru.edpnet.net 45.507ms
8: router03.spbbr57.ru.edpnet.net 64.501ms
9: no reply
10: no reply
11: no reply
12: no reply
13: no reply
14: no reply
^C

Those. Selectel's support stubbornly silent. A reasonable question - does quality strive for the level of Claude? Is it time to look for alternatives ???

UPD №1: The first connection error occurred 45 minutes ago (22:42 in Kiev). Ticket written at 23:06. At 23:30 - no response from the TP.
')
UPD №2: 1 hour downtime - TP is silent. I start to count the number of crashes by panel tickets:


Statistics are not happy. At least once a month there are problems. And the further, the more often.

UPD number 3: The machine began to respond, but the file system fix does not help. The machine is rebuilt, but it all ends again with the fix FS. TP is silent so far.

UPD # 4: According to the TP, the problem turned out to be more difficult than they thought. My car has not started yet. :(