Postman Pechkin finally lost.
Do you use Russian Post for delivery of orders from the online store? It is in vain.
We'll see. What kind of delivery service can I hire for comparable money? We have:
- Warehouse in Petersburg
- 80% of buyers are in Moscow and St. Petersburg.
- The average parcel weight is 1 kg
We want:
- Delivery to all cities of Russia
- Cash on delivery (convenient for 98% of buyers)
- Delivery time - no more than a week. Peter / Moscow - today.
- Developed API for integration with online store CMS
- Manager with wide powers
- The same cost of delivery throughout Russia (for example, 250 rubles)
- Couriers pick up packages after 19 hours. No stress.
- Daily.
- We have money from our clients in a couple of days.
- Undelivered parcels in a week - return. Is free. Indicates the reason for the return.
We chose in the summer of 2011 (still under Dmitry Anatolyevich) for bambolo.ru. Compared between: EMS Post, CITY EXPRESS, SPSR, Sdek, DEXPost and a dozen other companies.
At that time, they chose SEDEC - it is edostavka.ru because the price was the lowest and there is an API.
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Experience with the company SDEC:
Good
Delivery in 870 settlements of Russia with cash on delivery.
The average delivery time in Russia is a week.
The claimed delivery time to Moscow and St. Petersburg - tomorrow.
API for integration with CMS online store. Have your own programmers.
Assigned to the client manager.
poorly
Tariffs. You do not know how much and when the parcel will be returned. You do not know which tariff will be applied to the package. Therefore. You will never understand how much you must pay. Do not worry. Nyu amount retained from your own money.
Like everyone else, they could not stand the peak New Year load.
Collection of shipments on working days at 14-16 hours.
On Saturday - they can not come and no one to complain. On Sundays and holidays - never come.
Labor Code is, of course, good. But customers buy no weekends and holidays.
Sent package may disappear for six months. Will return. It happens someone else.
Regular delays in the transfer of money to the account.
A few numbers that competitors will not tell you:
- The average check of our online order is about 3000 rubles.
- The average cost of delivery is 340 rubles (taking into account the current geography of customers)
- Parcel Delivery: Distribution by Time of Day

- Customer geography

- Actual delivery time, depending on the day of the week of the order *
* The culprit late delivery may be the recipient of the parcel.
We continue to search for the perfect service ...
PS
Top Delivery (declared specialization - delivery for IM)
Saw an advertisement. Promising opportunities. Contact them.
As a result:
- Delivery times to St. Petersburg and Moscow are a day longer, to other regions a week longer.
- Cities for delivery - less.
- No API
- Of the benefits - the same price in all cities of the Russian Federation. Damn convenient.
Pps
IDUS Company (Delivery on the day of departure. Only by Peter)
Themselves found us in the social. network. Met
As a result:
- The stated delivery time to St. Petersburg - today!
- There are only two cities for delivery. Peter (and suburb) and to Moscow by the forces of partners.
- No API
There is a desire to try.
Article tomorrow: “Twice straight. Online Store Phone »
It will be interesting to know your experience of cooperation with delivery services. Write to.
udp:
Raised statistics on the project bambolo for 9 months -% return of the sent parcels. We have - 5%.
Those. out of 100 packages sent, an average of 5 will be returned. The reasons may be on the client’s side (changed his mind, found cheaper), delivery services (late delivery, rude to the buyer) and, of course, in IM (the cook does not meet the client’s expectations, wasn’t brought to the promised time on the site). For various industries in the Russian Federation, they write that on average, the return is also about 5%. 10-20% return from IM working with a female, child audience.