UEFA shows how not to make a survey form on the site

Had negligence to win the opportunity to buy one ticket for EURO-2012 (well, why should I have one, I wanted two) on the UEFA ticket portal. Today we received an offer to participate in the survey, to increase the quality of service. And I was very surprised, it turns out that not only our official organizations can do things so badly.



Attention riddle - what to answer these questions?