33 million people were hurt by disabling Gmail

Google underestimated the number of affected users. At first it was stated that only 2% of service users had a failure, but the latest calculations say about 10%.

The postal service went down on Tuesday.
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Here is what was written in Google Apps Status: “We are aware of the problem with Google Mail and are working on its solution. Some users may have problems receiving incoming mail. Letters will be successfully delivered after the account access is restored. ”

If you count, it turns out that 9.5 percent of Gmail users are more than 33.2 million people (the total postal service has more than 350 million users).

- We can emphasize the importance of failure by the messages that mail services stopped working on a mass of domains connected to Gmail. While Google claimed that the problem affected only 2 percent of users, in fact it meant that several million people were without mail, said Matthew Cain, an analyst at Gartner.

In Google, the problem was noticed at 0040. A bug fix was announced at 1 45.

After this, Google apologized for the inconvenience, thanked all its users for “showing patience and continued support” and said that they are constantly improving the overall reliability of the system, since this is one of their priorities for them.