We refund money for the application in the App Store

Hello!

Today, I decided to create a topic that can help every Yablochnik, the point is that there must have been many with this when you buy applications, but it turns out that it turned out to be complete nonsense, or you just confused the application with another, and the money You still need, but how to return them? Today I will tell about it.



Go to iTunes and click on the profile.



You will be asked to enter your mail and password in the window



Then you will be given a large table (Account Information). Get down and look for the Purchase History , and click See All



Go to the menu and select the application. For me, this is iFacts. As we can see there are page switches - Previous and Next.



To select an application, click on the arrow to the left of the titles. And you will be transferred to such a menu.



We click on Report a Problem and throws us into another menu and proposes us to choose one item from five.

I didn't receive this application - I did not receive this application.

I inadvertenly purchased this application - I accidentally bought this application.

This application does not function as expected - This application does not work as promised.

This application is not compatible with my device - This application is not compatible with my device .

I have another purchase or download-related question - Not a refund.



Choose your item and enter your problem in Comments . Describe it as clearly as possible.



At the end click on Submit (Submit)

And we will give a window about the successful dispatch of the problem.



After that, a message from Apple will come to your e-mail registered under iTunes, stating that your letter will be considered soon.



The next message will come in 3 days, it will say that your complaint is already being reviewed by App Store employees, then, in a day (24 hours), they will answer you.

The answer may be negative (refuse you) or positive (make an exception). But so that your request is not rejected, initially describe the problem clearly.

Well, that's all, good luck to all!