Free click-2-call widget for your site
The possibility of feedback for the site - the thing is now very popular. Only in RuNet there are about a dozen services that provide such an opportunity. Most of them do this in the form of text chat: it is easy to implement, and chat is a form of communication common for the Internet. And although the width of the channel of most users allows voice to communicate directly from the site, imputed services that provide voice feedback, very little.
As a demonstration of our platform, we decided to provide the opportunity to install a voice feedback widget with your city number on the site for free and without registration . There are, of course, some limitations about this below.
First, a little about us. We are the developers of the cloud telephony platform RTCKit . The platform allows you to do a lot, about this we wrote in detail here and here . Usually we do not do services for users ourselves, but instead concentrate on technologies. Click-2-call widget is a demonstration of our capabilities rather than a real product.
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It is known that the "grounding" of voice traffic to landline phones costs money, and it turns out that if we give this opportunity for free, then we "get" money? Not really. As I mentioned, this is an advertisement. We spent a few calculations, and it turns out, instead of carrying money in Direct / Adwords or SEOs, it is much cheaper to just make free widgets. Users get some functionality for free, and we get the “powered by RTCKit” text below the widget. Win-Win.
We decided to do everything very simply. You just need to visit us in a special section of the site , enter your phone number and domain, and place the resulting code on your site. It's all. True. We are not interested in your name, your e-mail, your height, weight, etc. As a result, a button appears at the left or right edge of your site, when clicked, a window appears and a call is made to your number.
Now a little about the limitations. Our widget can call for free to landline numbers in Moscow, St. Petersburg and Chelyabinsk in the amount of not more than 150 minutes per month . The time is considered per second, we have no rounding up to the nearest minute. There are also no restrictions on the number of simultaneous calls. It may seem that 150 minutes is not enough, but believe our experience: people (so far) are not so used to calling from the browser that it is unlikely that you will spend even that much.
From customization, you can only choose which side the button will be displayed from. No other settings. Color / font / caption can not be changed. There is no possibility to receive call statistics.
About the technology of calls from the browser, I wrote in detail in one of the past articles . In short: this is now Flash, there will soon be WebRTC in browsers that support it. Since everything works in SaaS mode, we will be able to implement WebRTC support transparently to the users of the widget.
For security reasons, the user is required to allow the use of his microphone before the call. This is a reasonable requirement, otherwise web pages might eavesdrop on your conversations without your knowledge. The only disappointment is that the access request dialog in Flash Player looks a bit shabby, and getting on the “allow” button is a bit difficult. Therefore, we made it so that the call starts only after the user has allowed everything so that you will not be disturbed by calls where the other party cannot be heard.
All questions and comments can be written here or at info@rtckit.com . It is also worth noting that if you don’t like our click-2-call widget, you can always create your own using our API .
As a demonstration of our platform, we decided to provide the opportunity to install a voice feedback widget with your city number on the site for free and without registration . There are, of course, some limitations about this below.
Why do we do it
First, a little about us. We are the developers of the cloud telephony platform RTCKit . The platform allows you to do a lot, about this we wrote in detail here and here . Usually we do not do services for users ourselves, but instead concentrate on technologies. Click-2-call widget is a demonstration of our capabilities rather than a real product.
')
It is known that the "grounding" of voice traffic to landline phones costs money, and it turns out that if we give this opportunity for free, then we "get" money? Not really. As I mentioned, this is an advertisement. We spent a few calculations, and it turns out, instead of carrying money in Direct / Adwords or SEOs, it is much cheaper to just make free widgets. Users get some functionality for free, and we get the “powered by RTCKit” text below the widget. Win-Win.
How to start using it
We decided to do everything very simply. You just need to visit us in a special section of the site , enter your phone number and domain, and place the resulting code on your site. It's all. True. We are not interested in your name, your e-mail, your height, weight, etc. As a result, a button appears at the left or right edge of your site, when clicked, a window appears and a call is made to your number.
Now a little about the limitations. Our widget can call for free to landline numbers in Moscow, St. Petersburg and Chelyabinsk in the amount of not more than 150 minutes per month . The time is considered per second, we have no rounding up to the nearest minute. There are also no restrictions on the number of simultaneous calls. It may seem that 150 minutes is not enough, but believe our experience: people (so far) are not so used to calling from the browser that it is unlikely that you will spend even that much.
From customization, you can only choose which side the button will be displayed from. No other settings. Color / font / caption can not be changed. There is no possibility to receive call statistics.
How does it work
About the technology of calls from the browser, I wrote in detail in one of the past articles . In short: this is now Flash, there will soon be WebRTC in browsers that support it. Since everything works in SaaS mode, we will be able to implement WebRTC support transparently to the users of the widget.
For security reasons, the user is required to allow the use of his microphone before the call. This is a reasonable requirement, otherwise web pages might eavesdrop on your conversations without your knowledge. The only disappointment is that the access request dialog in Flash Player looks a bit shabby, and getting on the “allow” button is a bit difficult. Therefore, we made it so that the call starts only after the user has allowed everything so that you will not be disturbed by calls where the other party cannot be heard.
All questions and comments can be written here or at info@rtckit.com . It is also worth noting that if you don’t like our click-2-call widget, you can always create your own using our API .
Source: https://habr.com/ru/post/137699/
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