Every evening, I spend about 30% of my time working to remind my employees and partners of various requests and arrangements. Or the fact that in a new way to tell and explain something to them (although I already did it). People regularly forget what is required of them. They say: “Yes, ok, I’ll definitely do it,” and they disappear on that. Disappear until you pull them again. That is, you always have to remember who promised what to you when.
Well, for example, I asked the employee to write a report on the work done within three days. There is a high probability that the report will be sent to me only when I once again use the turf and remind myself: “Well, where is my report there”? “Yes, yes, it's almost ready,” he replies, and frantically begins to do it at the last moment. And with a subordinate more simple. You can put pressure on him, punish him, somehow influence him. But all this is still ineffective.
And what if you ordered some service from the company? Well, for example, registration of legal entity. It must be produced within 14 days. Why in 14 days you do not call? Why can't you just forget about this task, why do you have to keep the tasks that you are trying to delegate to someone in your head? You pay money, but you can't be sure.
I always write down any little thing that I promised someone. Meet coffee, call the grandmother, pay for the services of a freelancer, deduct the contract, check the payment from the client. It's so easy to take and write down what you agreed with someone. Take out the trash, buy sausage, meet mom, send a postcard. Everything that someone asked you for and what you said that you would do it, write it down for yourself, so as not to forget: shake the payment from the client, revise the business plan, rewrite a piece of code, redesign the database, test the game, write recommendations to the developer.
')
It's terrible when a person can't reply to your e-mail. He reads it, decides to answer later and forgets. And you sit and wait like a fool. Then, after a week, you remind yourself of yourself, and if the person on the other end of the wire does not forget, he will send you an answer a second time. Why it is impossible to write yourself in a notebook “Reply Vasya to the mail”?
It's so convenient to write everything down. Please write well!