This material continues a series of monthly reviews of fresh articles on the topic of interfaces, new tools and collections of patterns, interesting cases and historical stories. Of the tapes of several hundred thematic subscriptions, approximately 5% of the worthwhile publications are selected that are interesting to share. Previous materials:
April 2010-August 2011 .
Due to the heightened conference activity this fall, there was a pause with publications, but there will not be such an influx of events.

Methods and practices
A big list of UX KPIs and Metrics
Joe Leech from CXPartners has compiled an extensive list of metrics used in design. These are several dozens of parameters divided into categories - from the simplest things about site traffic to counting the effectiveness of a bunch of several marketing channels.
')
New Form Techniques Proven Save Time and Money
Anthony T describes the KLM (Keystroke-Level Model) method for determining the effectiveness of complex forms. It assumes a total calculation of the time spent on filling in each of the fields.
Improving the Online Shopping Experience
A good guide to the design of online stores from Lyndon Cerejo. It describes the entire purchase process - from the search of the store to the final payment.
The second part of the article.
Alignment diagrams
James Kalbach talks about the “alignment diagrams” tool that help describe business processes in relation to custom products. First of all, they are important in designing services and customer experience, but recent publications by the author suggest using the approach to work with business models.
Video Personas - A New Approach
An interesting approach to character creation is offered by Get Elastic. They shoot accompanying videos showing a typical day in the life of each type of user.
People and Participation
The site collects useful information for those who work with people - including in the course of user research. Here is a description of working methods and practical cases, there is a community of experts.
6 sad squid snuggle softly
Greg Slovacek from Asana offers an interesting way to describe error messages. Instead of a hard-to-remember service identifier, you can use absurd-looking, but well-remembered phrases like “6 sad squids embrace tenderly.”
8 Ways Your Landing Page Design is Your Click-Thru Rate
Unbounce's Jen Gordon lists 8 key reasons landing pages have poor conversion. Although the message itself is not particularly fresh, the article describes the problem in a good and detailed manner.
Designing Global Applications For Children
Another memo on the design and design of applications for children. Catalina Naranjo-Bock gives a number of examples and basic requirements for such interfaces.
Interactions - July / August 2011
The new issue of the journal Interactions in July / August 2011. Now it comes out in a new convenient viewer and updated layout of the publication itself.
From Tsunami to Rising Tide
Publication of Nathaniel Davis, in which he describes possible strategies in building an information architecture for different types of organizations. Direct
link to PDF .
Tools and Templates
20 Free Prototyping, Mockup and Wireframing Resources for Windows Phone 7
A useful selection of templates and stencils for designing and designing mobile applications for Windows Phone 7. Among them are templates for Visio, Omnigraffle, Mockups to Go, Sketchflow, and PSD layouts.
Freebie: Facebook Fan Page GUI PSD
Smashing Magazine has published a detailed PSD template for the design of Facebook pages.
The site of its author .
Patterns and guides
Official Usability, UX & UI Guidelines from Companies
Large-scale collection of official interface guidelines of the largest software companies. In the list of Adobe, Apple, BlackBerry, Google, HP, IBM, Microsoft, Motorola, Nokia, Oracle, Samsung, SAP, Sony Ericsson.
Designing Your Mobile Checkout Sign in Page
Linda Bustos talks about the basics of shopping cart design and the ordering process for mobile sites and applications. Nothing fundamentally new is said, but so far there are not very many articles on this topic, plus the author cites many useful examples.
User Experience Design Guidelines for Windows Phone 7.1 Mango
The draft version of the second version of the interface for Windows Phone 7.1 Mango has been published. Authors also transferred materials from PDF to familiar MSDN.
Windows Phone 7 Guide for Android / iPhone / Symbian Qt Application Developers
The development team of Windows Phone 7 continues a series of publications of manuals on transferring applications to the platform from other mobile OS. In addition to advice to developers, these documents contain a good reminder for designers. Manuals for
iPhone ,
Android and
Symbian are already available.
Updated Symbian design guidelines
Nokia has released updated guidelines for the new Symbian interface Belle version. Unlike previous versions, this is one of the best examples of how to build the documentation itself, and the forethought of the interface itself.
Why Users Fill Out Forms Faster with Unified Text Fields
Anthony T compares two types of form - complex and simple linear. And concludes which one is easier to fill out.
Elements Of A Viral Launch Page
Simon Schmid examines the structure of an effective stub page before launching a new project. He describes the basic requirements and gives a series of examples.
Bada 2.0 preview
Overview of the interface of the mobile OS Samsung Bada 2.0. Basically combing UI compared to the previous version.
Windows 8 on a laptop in-depth preview (video)
A detailed overview of the interface of the preliminary version of Windows 8. The article has many examples of screens of standard tools and third-party applications that can be used to study OS patterns.
10 Absentee UX Features on Top e-Commerce Sites
Paul Bryan lists 10 atypical, but promising opportunities online stores that can increase sales. Although the benefits of some of them are not obvious, the author cites examples of successful use.
Process
Leveraging UX Insights to Influence Product Strategy
Frank Guo writes about how to use the knowledge gained through user research for strategic product planning. The author describes in detail the main steps of the process.
The SMART User Experience Strategy
Dickson Fong describes in detail the method of setting and controlling targets when designing and improving interfaces. It adapts the well-known SMART principle (specific, measurable, actionable, relevant, trackable) and offers a good way to incorporate the resulting targets into wireframes.
This Is A Service Design Thinking: Deconstructing A Textbook
Laura Keller has prepared a good overview of the latest book “This is Service Design Thinking” by Marc Stickdorn and Jakob Schneider. The article cites including the main stages of the service design process.
Framing the Practice of Information Architecture
Nathaniel Davis complains that the work of an information architect is often seen in a very simplified form, as the author of navigation. In this case, such a specialist performs a series of works, which the author reflected in the pyramid diagram.
Surviving Design Projects
New blog Dan Brown about solving conflicts in interface projects.
The accompanying article .
Cases
Breaking Dev: Pragmatic Responsive Design
Abstract of Stephanie Rieger's speech at the Breaking Dev conference, in which she talked about the case of Nokia using adaptive design technology. The article contains many interesting details describing the difficulties and solutions found for them.
Rebekah Children's Services
An excellent example of the presentation of the case in the portfolio, which lists all the final documents, as well as shows some of them in detail.
Thinking Inside Smaller Box
Mike Heydlauf describes the process of creating a new control in the interface. He proposes not to dwell on solutions lying on the surface and consider, albeit unrealistic, but allowing a new look at the limitations of the idea.
Theory
Introduction to Human-Computer Interaction Design
Scott Klemer course materials for the Stanford OpenClassroom. This is a series of video recordings on the key issues of the profession - from history to specific working methods.
Decision Architecture in the Wild - A Real-Life Example
An excellent life example of decision making features when buying a product or service, which clearly shows how to influence a user's choice.
The True Cost of Multi-tasking
Susan Weinschenk writes about the problems of so-called multitasking, which is more correctly considered “task switching”. It describes the loss of time and efficiency on such switching and gives references to research on the topic.
Trends
HUDs and GUIs
The most interesting blog HUDs & GUIs collects examples of fantastic interfaces in movies and games. For almost a year of existence an impressive collection has gathered.
How Long Do Users Stay on Web Pages?
Jacob Nielsen cites fresh statistics on the amount of time users spend on average on a website page. The first 10 seconds are the most critical here, after which people linger much more often.
Fresh links can also be tracked in the Facebook group of the same name .