Problems with the DNS company .masterhost 12/24/2011
About eight in the morning of 12/24/2011, there were problems with access to sites hosted on the .masterhost company.
The customer support service by phone 8-800-200-97-20 explained that there is a problem with the DNS, technicians are busy resolving it.
There is access to the main page of the company's website, and there is no access to the control panel. No access to a number of sites and email.
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Screenshot of the page displayed instead of the control panel.
Official twitter of the company .masterhost reports some news.
Update: At 10 o'clock, access to the control panel appeared and disappeared again, failed to log in.
At 11:30 on 12/24/2011 the problem persists.
At 11:55, masterhost tweeted: “All services are operating normally. If you have local DNS caching, try updating the cache. ”
My websites and mail have earned, access to the toolbar has appeared.
The company tweeted at 13:21: “From management: the accident is significant; will be investigated; perpetrators will be punished, the affected customers - compensation charges. "
And more: “For compensation, contact the applications better - they will charge them faster. There will be a lot of charges, the queue can be extended until Tuesday ", and also" it is necessary to write an application. This is a formal basis for crediting funds. The law forbids us to give out money just like that. ”
In the evening, 3.80 cu credited to the account.
The customer support service by phone 8-800-200-97-20 explained that there is a problem with the DNS, technicians are busy resolving it.
There is access to the main page of the company's website, and there is no access to the control panel. No access to a number of sites and email.
')
Screenshot of the page displayed instead of the control panel.
Official twitter of the company .masterhost reports some news.
Update: At 10 o'clock, access to the control panel appeared and disappeared again, failed to log in.
At 11:30 on 12/24/2011 the problem persists.
At 11:55, masterhost tweeted: “All services are operating normally. If you have local DNS caching, try updating the cache. ”
My websites and mail have earned, access to the toolbar has appeared.
The company tweeted at 13:21: “From management: the accident is significant; will be investigated; perpetrators will be punished, the affected customers - compensation charges. "
And more: “For compensation, contact the applications better - they will charge them faster. There will be a lot of charges, the queue can be extended until Tuesday ", and also" it is necessary to write an application. This is a formal basis for crediting funds. The law forbids us to give out money just like that. ”
In the evening, 3.80 cu credited to the account.
Source: https://habr.com/ru/post/135223/
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