Lack of intelligible technical support, more precisely, a way to apply for it

Yes, of course, there are links to the user support blog, to the blog with errors, but there is no other way to contact the administration for those who are not registered in Habré, or for those who are registered, but whose problem is the lack of ability to write anywhere else .

For example, I just waited for a long time until the problem is solved by myself. Then he thought that it was possible to shout about it in comments.

As a result, the problem was solved unknownly due to whom by raising my karma. Thank you for this unknown habrachelovek.
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In general, I believe that some intelligible indication is needed where to turn for technical support, if you can’t write anything on a tech support blog