Unauthorized access to internal data occurred at Hetzner. Burglars could get internal data, such as admin passwords. Hetzner promises to openly investigate. The latest data can be read at hetzner-status.de
In the meantime, all customers are encouraged to change passwords.
Original letter under the cut: Dear Client, ')
We were informed yesterday, Wednesday 5 October, about our internal system.
The attackers could be able to access internal Customer data on Hetzner Online's administrative systems.
As soon as we were aware of this, we immediately began to reconstruct the incident. Data abuse from customers. Unfortunately, it’s possible to exclude this possibility. Therefore, you should always be aware of the system.
We recommend that you use your system.
We make every effort to ensure that your data is in safe hands.Data security is a very high priority for us.However, it is unfortunately not possible to completely exclude incidents such as this from happening.
To ensure complete and transparent clarification incident to the regulatory authorities.
Hetzner-status.de
For your understanding and for placing your trust in us.