Communication boom, or ICQ questions
The topic of corporate communication was raised by Elena (one of the readers of our blog ) on her corporate blog . After a bit of discussion some time ago, I decided to broaden the topic a bit and go further deeper. I want to reflect on how we communicate with each other at work, as well as with our capricious respected partners.
There are standard and well-known communication channels:
* phone (it will soon fade into the background, I think);
* e-mail (without it, it is impossible to imagine a day at work);
* ICQ (oddly enough, very many of this communication channel are indicated in their electronic signature, rarely, of course, I see the ICQ number on the business cards. But she and the business card should contain only the most important information)
* mail (regular mail, or as I call "live letters", because you can touch them);
* SMS (yes, even sms send partners or customers). In fact, I admit this type of communication, because many of us use the subway, and who often happens there, knows perfectly well that it is useless to call from our subway: no one will hear you.
Above listed the most common types of communication. But as always there are a lot of “buts”.
')
For example, there are cases when at least it is necessary to call (it is better to be present in person), not to write messages in the “ICQ” or in the mail. What it is about: Birthday (as a partner company, so their director, for example).
You can not solve important issues on ICQ or other instant messaging programs. Why? Everything is very simple. Not everyone has a history of correspondence, so remembering something will be very, very difficult. In such situations, if there is no opportunity to meet, it is better to correspond by e-mail. And, in general, as one of my famous acquaintance (and even to some degree a teacher) says, “ICQ is evil, everything is in the mail”. Good phrase, isn't it?
In my opinion, ICQ and others like her are good only as a reminder of something. Do you have a different opinion? Let's try to find a consensus.
I plan to actively start using Skype in the near future. Very handy thing. There are instant messaging, video chat, and video conferencing. And most importantly, no spicy spam. ;-)
Often there are all new and new types of messengers. But how much they should be used is up to you. The transition to the new entails "dragging" into it those with whom you need to constantly communicate. And if they want? This question will remain unanswered.
And as usual, instead of a conclusion. In any communication, no matter where it goes, there should be a logical grain and a focus on results (even if you just chat with friends, you can finally arrange to meet in a cafe). Otherwise, communication loses meaning and only takes away precious time.
Source: RetailMedia
There are standard and well-known communication channels:
* phone (it will soon fade into the background, I think);
* e-mail (without it, it is impossible to imagine a day at work);
* ICQ (oddly enough, very many of this communication channel are indicated in their electronic signature, rarely, of course, I see the ICQ number on the business cards. But she and the business card should contain only the most important information)
* mail (regular mail, or as I call "live letters", because you can touch them);
* SMS (yes, even sms send partners or customers). In fact, I admit this type of communication, because many of us use the subway, and who often happens there, knows perfectly well that it is useless to call from our subway: no one will hear you.
Above listed the most common types of communication. But as always there are a lot of “buts”.
')
For example, there are cases when at least it is necessary to call (it is better to be present in person), not to write messages in the “ICQ” or in the mail. What it is about: Birthday (as a partner company, so their director, for example).
You can not solve important issues on ICQ or other instant messaging programs. Why? Everything is very simple. Not everyone has a history of correspondence, so remembering something will be very, very difficult. In such situations, if there is no opportunity to meet, it is better to correspond by e-mail. And, in general, as one of my famous acquaintance (and even to some degree a teacher) says, “ICQ is evil, everything is in the mail”. Good phrase, isn't it?
In my opinion, ICQ and others like her are good only as a reminder of something. Do you have a different opinion? Let's try to find a consensus.
I plan to actively start using Skype in the near future. Very handy thing. There are instant messaging, video chat, and video conferencing. And most importantly, no spicy spam. ;-)
Often there are all new and new types of messengers. But how much they should be used is up to you. The transition to the new entails "dragging" into it those with whom you need to constantly communicate. And if they want? This question will remain unanswered.
And as usual, instead of a conclusion. In any communication, no matter where it goes, there should be a logical grain and a focus on results (even if you just chat with friends, you can finally arrange to meet in a cafe). Otherwise, communication loses meaning and only takes away precious time.
Source: RetailMedia
Source: https://habr.com/ru/post/12883/
All Articles