Overview of domestic FMC solutions or what is “convergence”
First of all, the introductory word for those who do not know what lies behind these three letters. The rest - immediately under the cat.
FMC (fixed-mobile convergence) - combining fixed and mobile communications within a single corporate network and one numbering plan.
On Russian Wikipedia, unfortunately, the convergence of fixed and mobile communications falls out only in the context of Gars Telecom . However, the English material , it seems, has not been updated for a long time and has its own characteristics related to the national telecom practice of the USA and European countries. ')
According to the article, a typical FMC solution carries the following features to the subscriber:
Call Forwarding from Mobile to Office
Single extension number for fixed and mobile "tube"
Unified voicemail
Simultaneous call of a mobile and stationary device, etc.
Among the advantages:
“Single window” for all issues (single support service for fixed and mobile communications, one invoice for services, etc.)
reduction of communication costs (corporate discounts, the ability to make "mobile" calls at fixed rates)
convenience in communication (relative - depending on how the service is implemented, but more on that below)
Some of the difficulties identified in the article either do not relate to the Russian realities (for example, we have, as you know, the telephone apparatus has nothing to do with the subscriber operator), or they have already been solved (this, according to the authors of the article, is a “short” set of mobile extension — bypassing the prefix - it is possible only if there is a special application on the smartphone, but below we will show that this is not necessarily the case). The WTS solution is most fully described by the MTS solution. Feature of the set: the urban and mobile extensheny coincide, however, before the mobile you need to dial the prefix.
Of the advantages: the possibility of simultaneous calls to the city and mobile (which, however, is not convenient to everyone), plus the geography of the service coverage.
In conjunction with MTS, the service is implemented by Orange , which makes it available to companies with a distributed network of offices - the clients of both operators. Eyewitnesses also say that the company also provides this service to Beeline subscribers.
From the alarming factors - a touching introductory word in the service description on the Orange website: "The length of short (!) Numbers depends on the capacity of the corporate telephone network and can be ... up to 7 digits."
The rest of the operators in their research went further and offered several other models of service provision.
The peculiarity of Beeline dialing FMC numbers : the city and mobile extensions are in no way related to each other (as well as the “long” and “short” mobile numbers), you do not need to dial the prefix, but remember all the necessary numbers - beyond the limits of the possible.
Not so long ago, Beeline even specially released a video, which seemed to explain the essence and benefits of the service to the end user. But in the end, he did a disservice to everyone who is trying to put FMC into practice, putting confusion in the heads of subscribers
The service is available in 64 cities of Beeline Business presence.
From the advantages of the Gars Telecom solution (the host operator is Megafon) - minimum information to remember
Feature of the set: mobile extensions differ from the city one digit (usually the first). In some cases, mobile extension is equal to the last digits of the mobile number.
How we implemented the service for ourselves: each employee was given a SIM card with the number of the form +7 926 ABC XXXX , assigned to mobile extension - XXXX , and city - YXXX . Who needs to - set up almost instant redirection from the urban extension to the cellular. To couriers and drivers - they left only mobile.
Given the recent trends towards consolidation of players, the market should expect new offers, predicts RBC daily .
Our analysts are not so optimistic. The conservatism of domestic corporations, bureaucratic and organizational difficulties also have an effect (after all, transferring the average company staff to a single operator is a rather painful process, in the SOHO segment, the fixed connection “dies out” in general).
This is confirmed by the experience of Gars Telecom implementation of the solution since 2003:
“As for convergent services, fixed and mobile, they are there, they are developing.But again, they make up 5-10% in revenue, not more.And whatever you do, it is impossible to increase this revenue ”- Pavel Gorenkov, Telecoms World Russia & CIS 2010
And finally, the useful - those who are going to set up FMC from Beeline and MTS - detailed instructions have already been posted on Habré. Gars Telecom subscribers will not need instructions - just contact your personal manager and our engineers will configure everything themselves.