Unlimited Internet from Beeline - unspecified payment terms
For a long time I have been a Beeline client, and recently I have connected myself the “Unlimited Internet” service for 13 rubles per day.
A few days ago I ran into the fact that I had written off about 200 rubles per day, but no calls were made.
I ordered the details - the money was withdrawn for using the Internet. Ha! I called the call center.
It turns out that if during the estimated time (midnight, as I understood), there were no 13 rubles on the account (I had, it turns out, 12.54), then the rating goes according to traffic. And in the terms of service is not said. As in the contract for the provision of services . It turns out that this is in some kind of trilateral agreement, the text of which I did not find on the site. Including search.
I think that can be done. Maybe collective intelligence will help?
A few days ago I ran into the fact that I had written off about 200 rubles per day, but no calls were made.
I ordered the details - the money was withdrawn for using the Internet. Ha! I called the call center.
It turns out that if during the estimated time (midnight, as I understood), there were no 13 rubles on the account (I had, it turns out, 12.54), then the rating goes according to traffic. And in the terms of service is not said. As in the contract for the provision of services . It turns out that this is in some kind of trilateral agreement, the text of which I did not find on the site. Including search.
I think that can be done. Maybe collective intelligence will help?
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Source: https://habr.com/ru/post/126371/
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