Enlarge your payment, or paranoia payment systems
Hi, Habr!
Any Internet startup sooner or later thinks about monetization and starts a conversation with payment systems about receiving money from the public and businesses.
It so happened that we firmly took up this issue after the entry into force of the law on personal data, so we received a full paranoia from the payment systems.
')
A brief report on the experience of communicating with Robokassa , Payonline and A1Pay is under the cut.
So, when all the code of the internal billing and new features for commercial tariffs were licked, and the interaction with the test server of Robokassa was fully debugged, we sent a request to activate our account.
No confirmation of receipt of documents for the email has come, so we diligently tried to call the phone numbers listed on the site (495 and 800) ... but could not. Phones do not respond at all. Managers of Robokassa managed to get out only through the recently absorbed Ocean Bank (the process of finding alternative ways for communication delivers by itself).
OK, we talked to the managers, and waited for 1-2 announced working days for consideration of the application, after which we received a polite response with a request to register a new account for an individual instead of a legal one. WTF ?!
Trying to push his right to work as a legal entity. Persons received an arc, in one degree or another sucked from the finger. Well, for example - on the main page we have a link to a training video posted in Vimeo, and external links are not allowed. Please show the point on which this requirement is based?
OK, if Robokassa doesn’t need our money, we decided to look for a more advanced payment provider and turned our attention to PaymentOnline.
At first everything was wonderful, and did not foreshadow a thunderstorm. The phone answers, and at the other end of the wire there are pleasant live people (the girl on the incoming phone doesn’t know what an “Internet startup” is, she can be forgiven for her, or even a plus).
In general, we provided all the necessary documents and literally expected that we would receive test access to the system from minute to minute in order to test the interaction.
Suddenly! Instead of accessing the system, we received an email with the following questions:
Despite the fact that we do not collect or process any personal information of users, the department refused us to register the valiant risk.
With A1Pay it turned out quite funny. Inspired by their post on Habré, we called the tech support phone number listed on the site. When asked whether they accept payments from plastic cards, the operator was taken aback with the phrase: “We work only with short SMS numbers”. OMG! Why does the left (???) company with the name "Content Provider" answer by the phone listed on the A1Pay website ???
In general, while we killed three working days, but remained at the same point from which we left.
Continued should ...
Any Internet startup sooner or later thinks about monetization and starts a conversation with payment systems about receiving money from the public and businesses.
It so happened that we firmly took up this issue after the entry into force of the law on personal data, so we received a full paranoia from the payment systems.
')
A brief report on the experience of communicating with Robokassa , Payonline and A1Pay is under the cut.
So, when all the code of the internal billing and new features for commercial tariffs were licked, and the interaction with the test server of Robokassa was fully debugged, we sent a request to activate our account.
No confirmation of receipt of documents for the email has come, so we diligently tried to call the phone numbers listed on the site (495 and 800) ... but could not. Phones do not respond at all. Managers of Robokassa managed to get out only through the recently absorbed Ocean Bank (the process of finding alternative ways for communication delivers by itself).
OK, we talked to the managers, and waited for 1-2 announced working days for consideration of the application, after which we received a polite response with a request to register a new account for an individual instead of a legal one. WTF ?!
Trying to push his right to work as a legal entity. Persons received an arc, in one degree or another sucked from the finger. Well, for example - on the main page we have a link to a training video posted in Vimeo, and external links are not allowed. Please show the point on which this requirement is based?
OK, if Robokassa doesn’t need our money, we decided to look for a more advanced payment provider and turned our attention to PaymentOnline.
At first everything was wonderful, and did not foreshadow a thunderstorm. The phone answers, and at the other end of the wire there are pleasant live people (the girl on the incoming phone doesn’t know what an “Internet startup” is, she can be forgiven for her, or even a plus).
In general, we provided all the necessary documents and literally expected that we would receive test access to the system from minute to minute in order to test the interaction.
Suddenly! Instead of accessing the system, we received an email with the following questions:
The risk department has the following questions:
can you provide
- certificate of FSTEC on the protection of personal data
- software license (copyright registration and software patent)
Despite the fact that we do not collect or process any personal information of users, the department refused us to register the valiant risk.
With A1Pay it turned out quite funny. Inspired by their post on Habré, we called the tech support phone number listed on the site. When asked whether they accept payments from plastic cards, the operator was taken aback with the phrase: “We work only with short SMS numbers”. OMG! Why does the left (???) company with the name "Content Provider" answer by the phone listed on the A1Pay website ???
In general, while we killed three working days, but remained at the same point from which we left.
Continued should ...
Source: https://habr.com/ru/post/124058/
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