TransTelecom: “And we work only with our clients!”
In the hope that one of the top managers of TransTelecom reads Habr.
The usual situation: lost contact with the server in some areas. The study showed that it disappeared at the nodes of the TTC. The second day can not return.
But the trouble is: I am not a client of this monster, I use a local hoster, but he is already the most direct client of the TTC.
The local hosting support service cannot say anything intelligible, since almost everyone is on vacation.
I am writing a letter to TTK: “So and so, on YOUR CANAL plug, although I’m not a direct customer, I’ll have to use your channels through a local provider, because he has no other channels. Clarify the situation, maybe it's better for me to temporarily connect the server to another channel via a proxy / vpn? ”. I show the trace results.
And I receive in response the very thing that is in the heading.
So, I understand everything, but it's a shame. After all, not some kind of sharashkin's office.
The usual situation: lost contact with the server in some areas. The study showed that it disappeared at the nodes of the TTC. The second day can not return.
But the trouble is: I am not a client of this monster, I use a local hoster, but he is already the most direct client of the TTC.
The local hosting support service cannot say anything intelligible, since almost everyone is on vacation.
I am writing a letter to TTK: “So and so, on YOUR CANAL plug, although I’m not a direct customer, I’ll have to use your channels through a local provider, because he has no other channels. Clarify the situation, maybe it's better for me to temporarily connect the server to another channel via a proxy / vpn? ”. I show the trace results.
And I receive in response the very thing that is in the heading.
So, I understand everything, but it's a shame. After all, not some kind of sharashkin's office.
')
Source: https://habr.com/ru/post/12371/
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