On Habré, topics related to hosting are periodically raised, it’s not possible to comment briefly, so I’ll just take out my IMHO to a separate post in free form.
I've been doing good for more than three years now, I started with a dollar fare, and now I have it for pizza)
So, what for me plays a paramount role in the choice of hosting.
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A general first impression is created by the site . Everything should be beautiful, comfortable and understandable. Certificates and reviews are read, contacts and details are viewed.
If the cost and technical characteristics suit me, then ...
Trial is a full trial access, after which I can safely confirm with my card that the promises written on your site are completely true.
MoneyBack - if your hosting is shit (s) or magnetic storms affected me, then please return me all the money. All replies such as “cash only at the office in the Bahamas” are not accepted and are perceived as disrespect to the client.
User support - point, if not the number one, then exactly in the top.
Communication with employees of your company begins, often, long before I go for my bank card. Yes, I wonder where this, this and that is, as well as this, this and that, and send me, please, this and that to my email address.
After my card is empty for the n-th sum, communication with you does not end, but just begins! I want 24/7 full support, phone support, icq / msn, email.
I do not need royal treatment, do not need licking one place, just a human attitude and understanding. And of course, operational problem solving.
Birthday letters are not from the robot, but from the head of the department are very pleasant. Discounts for regular customers and small joys doubly.
Payment options - not the most important role, but still. Payment options should be a lot, why lose potential customers.
Here is such an IMHO happened, heh :-)