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Why did I always buy Valve products and why would I not make this mistake again

Disclaimer: This post was written by me as a private person. This post has nothing to do with my current job.

Games are quite an important part of my life, but not too significant. I spent a lot of time developing games. Now I spend a little time playing games and want to use the best. Of course, I am not ashamed to pay for what brings me pleasure.

Over the past 5 years I have watched a lot of games, but those for which I would like to pay were in the minority. Paying for a game that bothers you in 10 minutes is pointless. Such developers rely only on advertising and ignorant buyers.
')
Therefore, I have identified a specific list of developers to whom I am willing to pay money for their work. Because it gives me pleasure. These included Valve. Half-Life was a masterpiece. And Half-Life 2 is also a very good product. As soon as a new game from Valve came out, I knew that I had to buy it. The point is not that I could not download the game from torrents. I could. But I wanted to support the company. And still, most of my acquaintances play pirates — I like the game — I pay for it. And I will hope that they will release a version under linux;)

That's how I lived until recently. By the will of circumstances, I managed to move from Moscow to the states. Well, after a certain time, I wanted to have fun and play the masterpiece game Half-life 2. Logged in to Steam, I learned that the game I bought was regionally locked up. What to do? Write to the technical support of your favorite company, of course. I wrote it, but they told me that they would be happy to help remove the game from the Steam, so that I could pay them again.

Hm I already paid them. And ready to pay in the future. For example, Portal 2 will be released soon, I did not think for a minute that I would not buy this game.

I wrote all this in the support that I would not pay twice for the product I had already bought. Even if it costs only $ 10 now. I honestly paid for it. And a lot more money.

After the answer of the sapport, that they could not help me, and if they could, then I need confirmation of my purchase - I was in despair. All that I believed was crushed. Now I knew that unicorns do not exist and they do not shit butterflies. Portal 2 I would not have bought, most likely.

But nevertheless, I respected the company that made HL, CS, HL2 ... I redirected all traffic through Russia, which would bypass the test for the regions and could enjoy Half-Life 2 in the next time. For this I needed firewall Winows 7 and SOCKS 5 proxy on Debian Lenny in Moscow.

I honestly wrote about this in the support that I found a way to play, but I still want an official decision.

And what would you think. They have long tried to confirm that I am me. What exactly did I pay for their games. And then they deleted my purchases that were made from the territory of Russia. So that I could buy their product again. How condescending of them !!! I told them more than once that I had already paid and just wanted to get mine. But it did not help.

It is after such an attitude that you start to wonder if there are unicorns?

UPD. I’m not glad that I shared my problem with Habr - I’ve watched how karma is poured for two, although I may deserve it;) But I didn’t hide it in drafts anyway.
In the comments they asked for screenshots of correspondence with the saport. Here they are . For English, do not kick much. I know that there are a lot of mistakes.

Source: https://habr.com/ru/post/115049/


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