I propose to the respected community to express their opinion about the idea and implementation of social CRM Dzhetka. All those who wish will receive a test drive. To do this, simply fill out an
application on the site.
In the process of managing a digital agency, I was constantly faced with questions:
- Where to get customers?
- How to avoid loss of information and “tracks” to customers?
- How and where to store customer information?
- How to control the sales department and project management?
Since we had offices in different cities, the question was of particular relevance:
- How to quickly disseminate information within the organization?
We needed a CRM system that:
a) gives customer contacts to sales managers;
b) keeps the entire history of the relationship for each client;
c) allows you to schedule tasks and contacts on the client with reminders;
d) has the means of maintaining applications with statuses and performers;
d) generates reports in any perspective.
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There are decent and not very good products on the market that solve some tasks from the list separately. But I did not find a simple and not overloaded functional integrated solution. Initially, only cloud services were considered.
We decided to create your own. And not only for use by their own and friendly companies, but a public one.
The main feature of Dzhetki is a common database of contacts of organizations, the relevance of which is maintained by the entire user community. Plus traditional CRM functionality and order management. All this in one place and tied to the client.
It turned out social cloud CRM system Dzhetka. At the moment, in the technological interface with practically implemented basic functionality, which is already actively used.
We urgently need the opinion of professionals and not only people working with clients and leading projects.