Hi, Habrazhiteli! I share my recent experience in purchasing a tour in Miami.
In the office is vanity
Everyone was discussing a discount event for the New Year holidays in Miami from the well-known service. The offer is so tempting that the hand-mouse automatically reaches for the "Buy" button, and in the head there are the words "freebie" and "what's the hype?".
Check out the action here:
groupon.ru/moscow/scommunity2')

Carefully read the conditions of the action, and deciding that everything suits me, I press the button with a little trepidation. Hooray, in my head I began to play with different colors of dreams and thoughts: the ocean, the sun, the American way of life, I will be settled in a motel for the night ...
And even a
cross-browser site of a certain community is not a hindrance to me.
For the flight overseas, everything was available: money, passport, documents for the embassy.
Travel agency
On a cold Saturday morning I print out a group coupon, run into an “urgent photo” to take photos for an American visa.
It turned out not very - red face with frost.
Arriving at the Park Tours travel agency, I waited 20 minutes at the checkpoint until an employee came for us and invited us to the office. Then everything is according to the standard, I gave documents, money, they say “we will call you”, “let us know”, a few words about the visa. The departure / arrival date has also been shifted, because the tickets for my promotion are already sold out. It turns out that buying a coupon does not guarantee that there are tickets at all.
In between times I ask how the pair is selected. The fact is that under the terms of the promotion, if you go alone, then you can pick up a pair
(to enter a double number) , or you pay for a single. So, a couple is selected from the pictures, they say it’s clear that people are suitable for each other or not.
- "And if there were people who do not match each other?"
- “It's okay, we can distribute it this way, or you can get a single.”
At the end, I fill out a form and go home, waiting for a call in the coming days about the embassy.
The call did not wait, I call myself. Well, forget, probably anything happens ... New Year on the nose, the working time.
- “Good afternoon, this is Ivan, I'm talking about the embassy ...”
- “Yes, Ivan, did they call you?”
- “No, they didn't call”
- "We are sorry, but you did not pick up a couple, but you can pay for a single"
...
- “No, when can I pick up the money?”
- "Anytime"
- "Do you work on a Saturday?"
- "Yes"
- “Okay, I'll come on Saturday”
findings
What kind of cheese in the mousetrap I swallowed: if the tickets do not disperse in the usual way, then you can shove people through the action. Or this is an option: it is calculated that you spend energy on processing and collecting documents, give money
(a strong psychological factor) , and then find the reason for refusal and offer a single
(which is more expensive, of course) . The travel agent loses nothing, does not bear any expenses, you can always refuse under any pretext and return the money for the tour and for the coupon.
Good does not end
I call on Friday, I specify if they work, - they work. I come on Saturday, nobody is in the office, nobody takes the phone, on the cell phone - “leave a voice message”.
I called on Monday, they picked up the phone.
...
- “Can you transfer money to a bank account?”
- “We need to clarify with the accountant, leave your number, I'll call you back”
No one of course called back. I call myself, I express in a rough form that it is not good to do so. I score on a bank transfer, because I need to write a statement, send a courier ... send a courier, yeah.
In the end, of course, I’ll take the money, no one stole it from me, but it will be a good experience for me -
not to take pictures right from the cold :)