Hotmail users celebrated New Year with an empty box

An unpleasant surprise for the New Year prepared for its users the well-known free email service Windows Live Hotmail of Microsoft. According to publications from sources like the BBC and The Associated Press, some Hotmail users have posted on forums and blogs that their email accounts were completely deleted on 1 January. However, the ability to log in remained, only the folders with incoming, sent and deleted messages turned out to be empty.

For two days of the hotmail users panic, no specific response from Microsoft has yet been received, so it is not known whether the postal service was attacked by hackers or if it was Microsoft’s own tricks. However, Microsoft spokeswoman Catherine Brooker said yesterday that this was a problem for only a few Hotmail users. The only thing that the media publish is the furious comments of the users of the mail service. Cath Baxter, who created a Facebook group about disappearing messages from a mailbox, writes: “I received only one comment from Microsoft in which I was told that I would not be able to return my mail and it was deleted. I haven’t received anything since then. ”

Upon learning of this, I shook off the dust on my old external drive, opened an ancient archive with passwords, and through the Hotmail site I tried to log in using my old account. What was my surprise when, instead of a crowded mailbox, I saw the Hotmail welcome window, and in the inbox - the first letter from Hotmail. It remained only to guess whether it was connected with the Hotmail surprise or with the fact that the box was not used for more than a year (Wiki writes that if the box is not used for more than 270 days, it will be deleted).
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Googling, I did not find the answer to my question. Moreover, it turned out that the problem affected only English-speaking users and registered mainly in the United States. Did you check your Hotmail account after the holiday?

For reference, Windows Live Hotmail (formerly MSN Hotmail) is one of the very first free email services on the Internet, developed by Jack Smith and Sabir the Brotherhood in 1995 (commercial operation began in 1996). Allows you to store an unlimited amount of mail, supports Ajax technology, 35 languages, as well as integration with Windows Live Messenger and other Microsoft services.

Recently, however, Hotmail has been subject to increasing criticism from both ordinary users and specialists. The criticism is mainly in the slow work of the postal service and technical support for Hotmail.

Read:

Some Hotmail users report missing e-mails
Emails go 'missing' from Hotmail
Hotmail Users Report Blank Inboxes
Wiki

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