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Skype compensates for “paid” users the drop in service



Skype tries to compensate users for moral and financial losses incurred during service downtime. Then on Habré several messages appeared about the fall of Skype, and it turned out that the problem is really global. Service management stated that all those who use the paid services of Skype, will receive compensation. True, not money, but coupons, and this time. Secondly, the amount of compensation is also still unknown. Thirdly, the date of payment is also not announced, it is known only that compensation will be paid within a couple of days.

Currently, according to representatives of the service, the work of Skype has been restored almost in full, so that the compensation will come very much to the court. During the fall of the service, some users could not connect to Skype for more than two days, while others had this problem resolved faster. It should be noted that it was one of the biggest problems with Skype in the entire history of the service.
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Interestingly, the peering scheme of Skype this time was the reason for the slow recovery of the service - there is simply no possibility of a one-time troubleshooting. One of the main causes of the global failure experts say is the conflict between some versions of the Skype client and the hub servers.

At the moment, the Skype client base has about 500 million users, and, one should think, the large-scale problem of the service has affected the multi-million audience of regular users. In principle, the compensation conceived by the management was a good idea, but the problems associated with the technical failure in Skype were not only those who work with paid services. Apparently, the "freebies" will not compensate for anything.

Source: https://habr.com/ru/post/110788/


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