Not everything is cloudless in the kingdom of Dell

The New York Times talks about the unpleasant details that pop up during the trials of a major iron producer, Dell. According to the records, the company forged real data on the quality of its own products, concealed weighty market data, and continued to develop marketing campaigns despite obvious flaws in production processes.

It all started back in 2007, when Advanced Internet Technologies filed a lawsuit for "hiding the known flaws in desktop machines." In fact, the case ended in court in September of this year, and the federal judge presented the documents only last Thursday. And there are a lot of interesting things.

For example, the Times writes that studies conducted back in 2004 (!) Indicated that at least 12% of the SX270 Optiplex machines had problems during three years of operation (other models, for example the GX270, are also included in the report). By the end of the same year, the ratio reached 45% , with a 97% chance of failure and failure.
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This fact did not confuse Dell at all, stimulating sellers to raise sales. For those who bought a lot of equipment from a supplier, this information was delivered through internal channels marked “top secret”, a joke. Dell simply said that the number of requests for repairs will increase.

Of course, the right steps were taken. More than 4 million Optiplexes were removed from production and corrected in the period 2003-2005, Dell also assures that the problem with the technology is a thing of the past. Future will tell.