Open letter to the Yandex.Mail team, six months later
A little more than half a year ago, on March 17, 2010, I wrote a topic on Habré An open letter to the Yandex.Mail team , in which I outlined a number of problems with Yandex mail (first of all, a non-working search). The topic turned out to be resonant (140 comments), and representatives of Yandex were included in the discussion, who promised to fix almost all the problems that were affected in the near future. I think many will be interested in what has really changed in these six months. Just in case, I inform you that I am sitting on a new (neo2), superinnovative, Yandex.Mail interface. Let's go through the list:
The search is still not working. That is, he began to look for a little more letters, but still can not give out all the letters that satisfy the search criteria. For example, he cannot find a letter with the subject “skype andriod” (yes, in the topic of a typo) in the sent on request “skype andriod”. The official response to this error was:
In general, happiness is not far off - we are testing a new search system, in which there will be no such failures
Unfortunately, there are failures and happiness is just around the corner ...
I still can not search for specific parameters (destination, etc.) and / or in specific folders, although in the office. The response from March 17 promised:
A similar answer on the second point (about the ability to search for different fields) - we know what is missing. We are working on it.
Problems with long mail delivery with gmail and global disruptions seem to have disappeared.
Then, in the first letter, I proposed the following
When I look at the letter, then on the right I see a thread of discussion. But if there is no discussion, it is reasonable to place links to the last letters from my interlocutor on the right. Very often this is not enough.
What was the answer
Very practical offer. We will seriously think about how to quickly implement it.
Unfortunately, it was not possible either to think seriously or to implement it promptly.
So, the auto-detection of the address from which it was sent was not implemented, if auto-selection of mail from another mailbox (a-la gmail) is configured. For example, I received a letter to firstname.lastname@example.org, I answered with email@example.com, and I came to firstname.lastname@example.org, I answered with email@example.com. Yandex answer:
This opportunity is in our immediate plans. We will tell the post to the blog blog (http://mail-blog.ya.ru) as soon as it is implemented.
I am particularly touched by the situation with the inability to send letters in which only the “Bcc” field is filled, and the “To” field is not filled. The response to this comment was:
Well, it's just a bug. Let's correct in the near future.
It is still there: “The field is not filled. Enter at least one address. ”
In general, a summary. An innovative interface is being developed in the mail. Everything is on AJAX and it works fast. True, not without glitches (for example, the number of unread letters in the menu on the left is often not updated), but this is excusable for the beta version. There (for the time being, however, only in the old neo) a bunch of new chips were added (such as parsing a letter for calendar events). All this looks cool, until you come across annoying flaws and frank bugs in the main email functionality.
Let everyone draws conclusions himself, but for now I’ll think about transferring the topic to the blog I’m migrating .